Service Technician

About the Role

A well-established automotive retailer in the South and South-West is seeking a skilled Service Technician & MOT Tester to join their Aftersales team in Newbury. Reporting to the Service Manager, you will carry out a variety of workshop and MOT duties efficiently, safely, and in line with industry standards. This role is critical in meeting customer expectations while supporting workshop productivity and utilisation.

• Carrying out vehicle servicing and repairs in line with technical and quality standards.
• Conducting Class IV MOT tests to government requirements and maintaining strict quality control.
• Following all dealership and workshop processes.
• Liaising directly with customers when appropriate.
• Offering support and guidance to less experienced colleagues.
• Attending regular technical training to maintain and develop skills.
• Contributing actively as a member of the workshop and wider dealership team.
• Maintaining a clean, safe working environment, adhering to health and safety policies.
• Correctly using protective equipment and following COSHH procedures when handling hazardous materials.
• Completing additional reasonable tasks when required, depending on workshop needs.

• Strong organisational skills, with the ability to plan and meet deadlines.
• The ability to absorb information quickly and respond effectively.
• A strong work ethic and adaptability to change.
• High attention to detail and consistently accurate workmanship.
• The ability to work under pressure and meet business needs.
• A proactive, positive approach to changes in the market or organisation.

• Fluent written and spoken English.
• Strong PC and web literacy, including Microsoft applications.
• Full, clean driving licence.
• Valid Class IV MOT testing qualification.

• A proven track record of high performance.
• Previous experience working with vehicle repairs and diagnosis.
• Relevant City & Guilds, BTEC, or NVQ accreditation.
• Experience with in a franchised workshop environment.
• Strong diagnostic ability.
• Commitment to delivering exceptional customer service.

• Honesty - providing open, transparent guidance for customers and colleagues.
• Integrity - acting responsibly and ethically in all interactions.
• Respect - promoting positive working practices and supporting team success.

We are an equal opportunities employer and all applications will be assessed solely on merit.