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Customer Experience & Resident Engagement Lead

Job in Salisbury, Wiltshire, SP1, England, UK
Listing for: Nightingale Hammerson
Full Time position
Listed on 2025-12-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 39862 - 41771 GBP Yearly GBP 39862.00 41771.00 YEAR
Job Description & How to Apply Below
Position: Housing Customer Experience & Resident Engagement Lead
A local government council in the UK is seeking a proactive Housing Customer Experience Manager to improve the quality and customer experience of housing services. This role involves leading the Resident Engagement Team, designing engagement initiatives, and ensuring high tenant satisfaction. Ideal candidates will have relevant experience or a degree in social housing, along with strong leadership and communication skills.

The salary range is £39,862 - £41,771, with occasional travel required.
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