Job Description & How to Apply Below
A county council in England is seeking a Housing Customer Experience Manager to enhance tenant interactions and improve overall satisfaction. The role involves developing a comprehensive customer experience strategy, leading the Resident Engagement team, and acting as the main point of contact for resident feedback. Ideal candidates will have a degree or relevant experience, excellent interpersonal skills, and knowledge of social housing policies.
This is a full-time, permanent position with a salary ranging from £39,862 to £41,771 annually.
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