IT Service Desk Technician II; On-Site
Job in
Salt Lake City, Salt Lake County, Utah, 84101, USA
Listing for:
CFS
Full Time
position
Listed on 2026-11-04
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Desktop Support, Systems Administrator
Job Description & How to Apply Below
Job Title: IT Service Desk Technician II (On-Site)
- Location: Salt Lake City, UT
Type: Temp to Hire
Salary: $60,000 - $72,000
Why take an IT Service Desk Technician II role with this company?
- Join a stable and growing manufacturing organization that operates multiple facilities and relies heavily on technology to support production and business operations.
- Work in a highly visible role supporting both office and manufacturing employees while gaining exposure to networking, virtualization, and enterprise IT systems.
- Opportunity to work closely with senior IT Administrators and Engineers on projects, upgrades, and technical initiatives.
- Full-time, on-site position with a collaborative IT team and opportunities to expand technical skills across multiple technologies.
- Provide on-site technical support, troubleshooting, and break/fix services for desktops, laptops, printers, smartphones, phone systems, and other IT equipment.
- Manage and resolve support tickets through the company's ITSM platform while delivering excellent customer service to end users.
- Troubleshoot Microsoft Windows, Microsoft 365, networking, and connectivity issues across a multi-site manufacturing environment.
- Support user onboarding, software installations, hardware deployments, and asset inventory management.
- Work alongside IT Administrators and Engineers to support infrastructure projects and manufacturing technology initiatives.
- Create and maintain technical documentation, knowledge base articles, and self-service support resources.
- Participate in an after-hours on-call rotation and provide occasional off-hours support when needed.
- 3-5+ years of hands-on IT support, desktop support, service desk, or help desk experience.
- Strong troubleshooting skills with Windows desktops, Microsoft 365, smartphones, printers, hardware, and end-user technologies.
- Experience supporting Active Directory, networking fundamentals (TCP/IP, DNS, DHCP), and ticketing systems.
- Ability to work independently, prioritize multiple issues, and provide exceptional customer service.
- Manufacturing, distribution, warehouse, or production environment experience preferred.
- Exposure to VMware, virtual desktop environments, or other virtualization technologies is a plus.
2026#CFSNOV
2026#CBNOV
2026#LI-DS1
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