Temporary Financial Aid Processing Assistant

Temporary Financial Aid Processing Assistant

Agency:
Texas A&M University - San Antonio

Department:
Enrollment Management

Job Type: Staff

Proposed Minimum Salary:
Commensurate

Job Location:

San Antonio, Texas

Responsibilities Financial Aid Processing

• Reviewing student records and documentation for completeness.
• Assisting with document collection, indexing, and verification workflows.
• Entering and updating information within Banner and related systems.
• Assisting with routine awarding and disbursement processing.
• Monitoring processing queues and workflow tasks.
• Supporting over-award review and correction processes.
• Assisting with student communication related to missing documentation and processing requirements.

Scholarship Processing Support

• Assisting with scholarship data entry and record maintenance.
• Supporting scholarship awarding workflows.
• Monitoring scholarship documentation requirements.
• Coordinating scholarship-related processing activities with Financial Aid and Scholarship staff.
• Assisting with reconciliation and reporting activities as assigned.

Administrative Support

• Maintaining processing logs and operational records.
• Assisting with file reviews and quality assurance activities.
• Supporting compliance and audit preparation efforts.
• Assisting with special projects and peak processing periods.

Customer Service

• Responding to general financial aid inquiries.
• Assisting students with submission of required documents.
• Providing status updates and directing complex questions to professional staff.
• Supporting front-line service operations during peak periods.

Required

Education and Experience

High school diploma or equivalent combination of education and experience.

No prior experience required.

Preferred

Education and Experience

Previous experience in customer service, clerical support, data entry, student services, financial aid, scholarships, admissions, enrollment services, banking, or related administrative functions preferred.

Knowledge,

Skills and Abilities

• Ability to multitask and work cooperatively with others.
• Strong verbal and written communication skills.

Benefits and Employer Information

Summary of

Employee Benefits:

www.tamusa.edu/human-resources/documents/Summary-of-Employees-

Texas A&M University-San Antonio values community engagement and encourages applicants who are committed to advancing the well-being and prosperity of our communities.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.