Bilingual Customer Service Representative San Antonio
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Life Span Home Care is looking for a dedicated Customer Service Representative to serve our community! Make a difference every day!
Are you passionate about supporting individuals with disabilities and ready to lead with compassion and purpose? Life Span Home Care San Antonio is looking for a Customer Service Representative to join our growing team and help us deliver high-quality, person-centered care.
The Customer Service Representative accepts or assists and/or processes inquiries, referrals, questions and complaints from referral sources and/or clients/patients as required by process. Reports to the Client Support Services Manager.
Position Type:Full-time, On-site
Schedule:Monday
- Friday, 8:00AM - 5:00PM
$16.00/hourly with Full-time Benefits
Required Experience/Education...- One (1) to two (2) years directly related work experience.
- Must be able to read, write and comprehend English; must be able to communicate effectively in English.
- Must be able to demonstrate competence with computer applications such as MS Word, MS Outlook, MS Excel and have the ability to readily learn agency specific software.
- Must be able to type 35 wpm with 80% accuracy and 80% accuracy in Excel.
- Bilingual (Spanish).
- Customer service/call center experience preferred.
- Six (6) months to one (1) year of previously related experience in a home health setting.
- Able to take action in solving problems while exhibiting good judgment and realistic understanding of issues.
- Able to work independently and with a team to accomplish goals and objectives.
- Excellent time management and effective organizational skills with strong attention to detail.
- Excellent interpersonal relations skills, including active listening skills such as giving full attention to what other people are saying, taking time to understand the points being made, and asking questions as appropriate.
- Willingness to work with health care professionals, clients, families, and the general public.
- Written and verbal communication skills are required to communicate effectively as appropriate to the needs of the audience..
Schedule: Monday
- Friday, 8:00AM - 5:00PM
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