Member Relations & Resolution Specialist II
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Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
USAA Life Insurance Company is seeking 2 dedicated Member Relations Advisor II to document consumer complaints and inquiries across multiple channels into the Enterprise Complaint Registry. These roles require in-office presence 4 days per week and can be based in San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL.
Relocation assistance is not available. The hours are Monday–Friday 7:30a–6:00p CST, with weekend coverage as needed.
This posting is for the Member Relations & Resolution Specialist II role at USAA Life Insurance Company, based in San Antonio, TX, United States.
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