Program Facilitator

The Program Facilitator is responsible for delivering engaging, practical training and coaching to multiple

participant groups across the Nashville area. This role leads weekly sessions focused on independent

living skills, workplace soft skills, and entrepreneurship, while creating a supportive and encouraging

learning environment. The facilitator adapts instruction to meet participants’ needs, provides

individualized feedback and accountability, and helps participants build the confidence and skills needed

to succeed in work, life, and future employment and entrepreneurial opportunities. The Program

Facilitator manages program delivery, tracks program outcomes, and supports continuous improvement

through evaluations and reporting.

The duties and responsibilities outlined in this job description are not intended to be a comprehensive or

exclusive list. They may be adjusted, modified, or expanded to meet the evolving needs of the

organization.

Teaching and

Coaching:

• Facilitate engaging weekly training sessions for 2–5 participant groups across the Nashville area, covering independent living skills, workplace readiness, and entrepreneurship.
• Coach participants in practical soft skills, including communication, teamwork, problem-solving, professionalism, time management, and conflict resolution.
• Adapt lesson plans and teaching methods to meet the learning needs, experience levels, and goals of each group.
• Provide individualized encouragement, feedback, and accountability to help participants apply new skills in their daily lives, education, and employment.
• Track participant engagement and progress, identify areas for additional support, and communicate key updates to program leadership.
• Become an authorized facilitator of Flint Global’s curriculum

Program Administration:

• Coordinate all administrative aspects of assigned programs from launch through completion, including arranging for guest speakers and field trips.
• Maintain accurate program records, participant documentation, attendance, and compliance requirements.
• Monitor program milestones and ensure deadlines are met. Assist in planning and execution of special events for U.S. Programs.

Evaluation and Assessment:

• Coordinate participant assessments, surveys, and program evaluations.
• Collect, organize, and maintain qualitative and quantitative data for reporting purposes.
• Monitor program outcomes and identify trends to support continuous improvement.
• Prepare reports summarizing participation, outcomes, and program performance.

Communication and

Collaboration:

• Collaborate with internal staff to ensure seamless program implementation.
• Communicate program updates, successes, and challenges to leadership and contribute recommendations for program enhancements.
• Capture and curate participant photos, stories, and testimonials for use in program communications, reporting, social media, or stakeholder engagement.
• Serve as the primary liaison for other program facilitators (paid and volunteer).

• Two or more years of experience teaching and delivering curriculum or programs in education, workforce development, entrepreneurship, or community engagement.
• Strong organizational and time management skills with the ability to manage multiple priorities simultaneously.
• Excellent written and verbal communication skills.
• Experience working with community partners, educational institutions, or nonprofit organizations is preferred.
• Proficiency with Google Workspace and Slack is preferred; experience with Asana is a plus.
• Experience with data collection, reporting, and program evaluation is preferred.

This is an hourly position averaging approximately 15 hours per week. Hours may vary based on program

needs, with a maximum of 20 hours in any given week unless otherwise approved. This is a part-time

position and does not qualify for company benefits.

The pay range for this position is $22 – $25 per hour depending on experience.