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IT Help Desk Specialist, Tier 1

Job in San Antonio, Bexar County, Texas, 78208, USA
Listing for: Mcnaughton Mckay Group
Full Time position Listed on 2026-11-05
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR

Job Description & How to Apply Below

Position: IT Help Desk Specialist, Tier 1 Support

Mcnaughton Mckay Group in San Antonio, TX seeks an IT Help Desk Support, Tier 1, to serve as the front line for internal IT support. You will handle tickets, troubleshoot hardware and software, and assist users across office, warehouse, and field locations.

Strong communication and documentation are essential to provide a positive support experience. The role emphasizes first-contact resolution, customer service, and collaboration with IT to improve processes and training.

We would love to welcome a new IT Help Desk Specialist, Tier 1 Support to our team in San Antonio, TX, United States.

Join us at Mcnaughton Mckay Group as our next IT Help Desk Specialist, Tier 1 Support in San Antonio, TX, United States.

We are currently recruiting a IT Help Desk Specialist, Tier 1 Support for our team in San Antonio, TX, United States.

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