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Technical Support Advisor; Italian, Polish, Spanish, or Portuguese

Job in San Antonio, Bexar County, Texas, 78201, USA
Listing for: Grow-Talent.com
Full Time position Listed on 2026-11-09
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 33000 - 47000 USD Yearly USD 33000.00 47000.00 YEAR

Job Description & How to Apply Below

Position: Technical Support Advisor (Italian, Polish, Spanish, or Portuguese)

the company is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Technical Support Advisor to join their teams in A Coruña.

  • Position:
    Technical Support Advisor
  • Location:

    On-site in Galicia, or Remote from mainland Spain
  • Employment type:

    Full-time
  • Remuneration:
    Base salary + bonuses.
DUTIES AND RESPONSIBILITIES:
  • Communicate effectively with customers, providing clear and professional support.
  • Handle a wide range of customer interactions with empathy and professionalism, ensuring a positive experience.
  • Troubleshoot and resolve technical issues related to cloud-based technologies and productivity tools.
  • Apply logical and critical thinking to analyze problems and identify effective solutions.
  • Collaborate with internal teams to
    ** escalate
    * * and resolve complex technical issues when needed.
REQUIREMENTS:
  • Native or fluent-level proficiency in English (ie C1), plus working knowledge of at least one of the following languages:
    Italian, Polish, Spanish, or Portuguese (C1).
  • Education or hands-on experience in IT, particularly in areas such as cloud technologies, productivity software (e.g., Office suite, Outlook, One Drive, Exchange, SharePoint, Lync Server), or Windows operating systems.
  • Strong communication and interpersonal skills, with the ability to convey technical information clearly and empathetically.
  • Demonstrated critical thinking and problem-solving abilities in technical or customer service environments.
OFFER:
  • Full-time (39 hours) contract, Monday to Friday
  • Dynamic and multicultural work environment.
  • Strong focus on work-life balance.
  • Comprehensive training on the product, advanced technologies, and in-demand skills in the market.
  • Office-based position in A Coruña location, or the option to work remotely from anywhere in Spain.
  • Guidance and tools to reach career potential
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