AI Platform Engineer enterprise AI operations

Position: AI Platform Engineer for enterprise AI operations
Описание:

A lot of enterprise work still happens by hand. People copy-paste between spreadsheets, live in endless email threads and click through clunky legacy UIs. We started Duvo to end that for good. Customers already trust us with business-critical processes, and our agents are automating them today. We're growing fast, and to win from here we need exceptional people. That's where you come in.

We're a team of 60, with 22 engineers, and we just raised a $32 million Series A led by Balderton Capital. What We Are Building Duvo is the AI operations platform for large enterprises. Right now we're focused on retail and consumer packaged goods. Customers build AI agents in Duvo that do the work wherever it lives: SAP, spreadsheets, supplier portals, email, APIs, you name it.

We're heavy on browser and computer use. Business users say what outcome they want. The agents plan, act, ask for approval on exceptions and get better with every run. To help customers figure out what to automate, we also map their processes from interviews and internal docs, which gets our foot in the door. We start with the parts of a company we know best (category management, supply chain, finance ops), where we can show value fast, and expand from there to other functions and sectors.

Velocity is our moat. We ship fast and iterate even faster.

Задачи:

You'll own the AI platform layer that makes our agents reliable, fast and safe in production. That's the agent runtime, context management, tool execution and orchestration, evaluation pipelines and harnesses, prompt engineering for system behaviors, and the observability tooling that lets our agents do end-to-end work for enterprise customers. You own sandbox behavior and the agent runtime logic. SRE owns the sandbox infrastructure and capacity This is applied AI systems engineering.

You ship production systems built on LLMs, retrieval and agent orchestration, and you're accountable for their reliability, cost and quality in the real world. That includes squeezing model usage and cost, like moving work to cheaper models such as Haiku, and running self-hosted open-source models on our own GPUs. AI platform engineers at Duvo are intense about delivering impact fast Our product team is growing into multiple initiatives.

Each one has a lead, engineers, a design engineer and an AI-focused engineer.

Требования:

These are the non-negotiables, and it's what we'll evaluate you on:
Production AI systems. You've made LLMs reliable at scale in production, beyond research. You've worked hands-on with prompt engineering, context management, tool use or agent orchestration Shipping and ownership. You've taken ambiguous AI problems to production with measurable outcomes. You own the whole lifecycle: build, evaluate, deploy, monitor, iterate System design for AI. You design for what makes AI hard: non-deterministic outputs, context window limits, failing tool calls.

Reliability, cost and latency are first-class concerns for you Evaluation design. You build evals that catch regressions, measure quality and give the team the confidence to ship AI features. You understand failure taxonomies and know how to build test sets that mean something Debugging and diagnosis. When things break, you're hypothesis-driven. You trace failures across model behavior, data pipelines and infrastructure until you find the root cause Judgment as AI evolves.

You make build-vs-integrate calls on AI infrastructure with incomplete benchmarks, and you course-correct fast as models and providers change You Might Also Have designed and run distributed systems that handle high throughput and complex failure modes Have a strong sense for security in AI systems: prompt injection, insecure output handling, supply…