Network Engineer

Optomi, in partnership with a leading technology services provider, is seeking an experienced Network Engineer III to join a high-performing network operations team! This is an exciting opportunity for a hands-on engineer who thrives in fast-paced environments, enjoys solving complex network issues, and wants to make a direct impact on enterprise network reliability.

The team is focused on an exciting initiative to significantly reduce network restoration times
, making this a great opportunity to take ownership of critical incidents and help improve overall network performance.

• Troubleshoot and resolve complex network issues in a fast-paced, Tier 3 restoration environment.
• Prioritize and resolve network incidents and escalated tickets based on severity, urgency, and impact.
• Take ownership of critical P1 incidents during scheduled on-call rotations.
• Collaborate with customer care, field operations, and engineering teams to restore network services efficiently.
• Support and maintain enterprise customer networks across multiple vendor technologies.

• CCNA or JNCIA certification (required and must be verifiable).
• At least one additional vendor certification from Cisco, Juniper, Meraki, Palo Alto, or a similar provider.
• Hands-on experience troubleshooting and restoring enterprise network services.
• Strong understanding of network infrastructure and vendor technologies.
• Ability to troubleshoot independently and make decisions in high-pressure environments.
• Experience managing critical incidents and working within ticketing systems.
• Location: 100% Remote
• Schedule: 40 hours per week with an on-call rotation

If you're a network engineer who enjoys tackling challenging technical issues and wants to contribute to a team focused on improving network performance and restoration efficiency, we'd love to connect!