Document, Collateral Compliance Analyst

Final date to receive applications: 11/18/2026 Address: 320 S Canal Street

The Document, Collateral, & Compliance Analyst works closely with the business sectors, Corporate & Commercial Lending Operations team members, and the management staff as a subject-matter-expert for lending documents, collateral, and compliance activities. Independently analyzes business processes and provides recommendations for improvement. Work on complex assignments, projects, audits.

Analysts collect, organize, catalog, and preserve important company documents, including promissory notes, credit agreements, and mortgages. Conducts accuracy reviews of UCC Liens and mortgage filings to ensure documentation is in accordance with policies and regulations.

The bank will receive non-possessory collateral like recorded mortgages and/or physical possessory collateral including stocks and bonds. The analyst is responsible for receipt, maintenance, filing, and withdrawals. Conduct quarterly and annual audits of the collateral vault. Duties may require assistance for deposit receipt of a borrower’s financial compliance, insurance, and collateral borrowing bases for document tracking in our lending system.

Provides assurance as to the quality of Borrower Compliance Doc Tracking to promote efficient and effective processes and workflow. Conducts reviews of credits, loans, and mortgage files to ensure all actions documentation (e.g., appropriate signatures, reference numbers, etc.) is in accordance with documented rules and procedures.

Provides assurance as to the quality of the files, and promotes efficient and effective processes and work flow. Collaborates with internal and external stakeholders in order to deliver on business objectives. Collects information needed to review documents. Analyzes data and information to provide insights and recommendations. Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.

Organizes documents to ensure accuracy and completeness. Supports the development of tools and delivery of training focused on delivering business results. Completes investigations, assigned tasks, reports, and contributes to overall review assessments in a timely and accurate manner with appropriate diligence.

Collaborates with team members to identify and resolve all irregularities, errors, and observations that are related to both the lending documentation and decision process. Collaborates in identifying, recommending and implementing improvement initiatives that improves file review process, maximizes risk return and/or improves the customer experience through the lending process. Responds directly to standard inquiries and instructions from internal business partners or other stakeholders (e.g., other operations teams) according to guidelines.

Ensures data quality and adherence to all relevant policies and procedures. Escalates issues, where necessary, as per guidelines. Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees. Analyzes issues and determines next steps. Broader work or accountabilities may be assigned as needed. Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 2 - 3 years of relevant experience and post-secondary degree in related field…