Customer Service Agent

Position: Customer Service Agent (20 hours p/w)
Customer Service Agent – Temp to Perm

Location:

Sandwich/Thanet
Pay:
Up to £12.38 per hour

Hours:

20 hours per week
Working Pattern: 3–4 days per week, Monday PM, Tuesday AM, Wednesday PM and Thursday AM (shift-based including some evenings and occasional weekends)
Contract Type:
Temporary to Permanent

The Opportunity

Westin Par Recruitment Experts is recruiting a Customer Service Agent on behalf of a leisure services provider
This is a temp-to-perm opportunity offering long-term progression for the right candidate
Suitable for individuals who thrive in a customer-facing, fast-paced environment

Key Responsibilities

Acting as the first point of contact for customers
Managing memberships, subscriptions, and cancellations
Handling general enquiries across phone and digital channels
Promoting services and current offers
Upselling memberships and services where appropriate
Updating customer records using internal systems
Candidate Requirements

Previous customer service and/or sales experience
Confident and professional telephone manner
Strong written communication skills
Comfortable using digital systems
Well organised with good attention to detail
Flexible to work evenings and weekends
Right to work in the UK
Benefits (Upon Permanent Placement)

Access to leisure facilities
Employee discounts
Training and development opportunities
Additional Information
DBS check required
Temporary role with potential to become permanent
Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency
Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion