Field Service Technician SK

Field Service Technician - Saskatoon, SK

Empowering careers at ARJO

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?

This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

Position:
Field Service Technician

Annual Salary Range: $65,000 - $75,000

As a Service Technician, you will apply your technical knowledge to troubleshoot, repair, and maintain Arjo equipment and products for the Arjo customer on-site within the care facility. You will support customers by securing the best possible condition for mobility products and solutions. Your skills will help empower movement for people facing mobility challenges and increase the quality of lives for residents, patients and caregivers.

As the Field Service Technician you will be responsible for:

• Scheduling and providing preventative maintenance and repair services at healthcare facilities.
• Effectively promoting and selling Arjo service agreements and products.
• Supervising equipment installation and/or performing uncrate and assembly services.
• Instructing customer’s personnel in the operation and proper use of the equipment.
• Assisting sales personnel in marketing all Arjo equipment (joint calls, in-services, sales leads).
• Maintaining an organized parts inventory in a clean company vehicle.
• Performing other related duties as assigned.

• Postsecondary education in a technical field or equivalent experience.
• Field based electromechanical repair and maintenance experience.
• Face-to-face technical customer service experience.
• Sales and/or promotion of service products experience.
• Good verbal and written communication skills.
• Ability to recommend/promote/sell products and services based on observed client needs.
• Strong diagnostic, troubleshooting and technical repair skills.
• Ability to travel to multiple customer sites on a regular basis, including overnight stays when needed.

Through our well established Guiding Principles, we promote a customer-oriented, winning and sustainable corporate culture. You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. In return, we recognize and value our global employees. Our Total Rewards programs reflect who we are as an organization and the value we have in our people.

All of these programs support our commitment to open communication, ethical behavior and safety, and growth and development of our employees.

• Positive employee experience centered on trust, pride, and teamwork (Great Place to Work® certification).
• Registered Pension Plan (RPP) – 4.5% company contribution plus a 20% match of voluntary employee contributions.
• Education Assistance Program.
• December 24 and your birthday as extra paid days off.
• Statutory Holiday Substitution Program.
• Volunteer Time Off Program – paid time off to volunteer.
• Participation in social and wellness events.
• Base pay and variable compensation (varies based on the nature of the job).
• Paid Training and Development – We support development and growth through constant training opportunities.

At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, building a more diverse, equitable, inclusive and engaging environment – in the workplace, communities we serve, and where we live.

We are committed to implementing, maintaining and enhancing accessibility with respect to employment and the use of all Arjo goods, services, programs and facilities in a timely manner for all persons with disabilities, ensuring dignity and independence and equal opportunity.

• Arjo Canada is proud to be an Employer Partner with the Canadian Centre for Diversity and Inclusion (CCDI).
• Arjo Canada has been certified as a Great Place to Work® (independent analysis by Great Place to Work Institute® Canada).
• Arjo Canada recognized as one of the Best Workplaces™ Managed by Women 2023.
• Arjo Canada selected for The Career Directory as 2023 Canada's Best Employers for Recent Graduates.

Arjo believes that empowering movement within healthcare environments is essential to quality care. Our products and solutions promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 60 years of experience, we are committed to driving healthier outcomes for people facing mobility challenges.