Site Quality and Regulatory Specialist

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• Ensures plant operating procedures and policies meet both ISO requirements and Water business quality/IMS requirements.

• Establishes and manages the plant QMS audit program in order to maintain ISO 9001 Certification.

• Hosts and facilitates external audits for ISO 9001:2015, KIWA, NSF, Halal and Saudi Made.

• Acts as the liaison between the Business, Plant and Site Quality System network working closely with the business quality functional leader (BQL).

• Manages customer complaints (product warranty claim) in SFDC tool and ensures effective RCI and corrective/preventive actions.

• Participates in the review of Plant's projects with potential impact on product quality.

• Supports qualification projects (i.e.: alternate raw material supplier, products transferred from Edina plant to Jubail plant, manufacturing equipment changes/improvements, testing equipment).

• Reviews risks on proposed changes as a reviewer in MOC process; submit MOCs for quality as needed.

• Tracks, investigates and reports 'quality unplanned events' ensuring effective corrective and preventive actions.

• Coaches Operations Team (Technical Advisors/Lead Technicians/Production Engineers) to identify issues and improve product quality/Yield by using quality/six sigma tools/techniques.

• Assists with New Employee Training program.

• Provides quality reports to KSA Site leadership Team and Business Quality Leader.

• Audits plant's quality tracking systems (cell quality checks, autopsy results, DMR's, etc.) and follow-up on findings to ensure compliance with site policies/procedures/operating discipline.

• Supports IMS Coordinator during Site Management System Review (facilitate MSR meetings as back-up).

• Must be willing to come in off shift for meetings and necessary site support.

• Obtains adequate training from RO Product Steward in order to support Jubail site if/when needed.

• Guides the plant on both 'product' and 'plant' requirements to maintain NSF/KIWA/Halal certifications, and leads facility audits with these agencies.

• Ensures new raw material(s) (i.e.: chemicals, components, and labels) meet Dupont regulatory and food contact requirement per RM drawings, in partnership with RO Business PSR and regional PSR.

• Maintains a qualified supplier list for the site (after an alternate RM Supplier is qualified for use by Jubail site); this will ensure visibility for yearly performance reviews of the site RM Suppliers.

• Coordinates with RO Business PSR and/or EMEA PS to ensure consistency of practice to maintain certifications.

• Coordinates with product stewardship as needed to ensure consistency of practice to DuPont standards and local requirements.

• Ensures Product SDS and Label content is correct, and available in applicable languages.

• Work with and under the directions of the RO R&D Analytical Specialist from Edina on analytical projects.

• Ensure proper implementation of the analytical methods at KSA plant guiding Jubail's Analytical Chemist.

• Assist Jubail's Analytical Chemist with validation of new testing method transferred from Edina and as necessary with qualification of new analytical testing equipment.

• Ensure proper training implementation at Jubail plant per RO R&D Analytical Specialist guidelines.

• Assist Jubail's Analytical Chemist with troubleshooting per RO R&D Analytical guidelines.

• Maintain adequate PM Program for the quality/analytical testing equipment/instruments in the plant.

• Lead the root cause investigations of "out of spec" analytical testing results and ensure 'out of spec' results are not caused by the lab errors.

• Identify gaps and improvements needed in analytical testing/Jubail's Lab and work with RO R&D Analytical Specialist to prioritize, charter and drive improvement projects forward to close gaps.

• 4-year degree in Chemical/Mechanical Engineering.

• Min 5 years of quality experience in manufacturing environment (desirable 7 years).

• Min 3 years supervisory experience.

• Experience with Saudi Arabia regulatory requirements highly desired.

• Experience with ISO highly desired.

• ISO 9001 Lead Auditor Certificate highly desired.

• Strong data analysis skills. Require learning JMP tool and Excel data functions to analyze and present SPC data. Capable of becoming Six Sigma certified.

• Capable to evaluate production data or experimental design data to isolate source of quality issues.

• Strong interpersonal skills; must effectively interact with people from all departments at site level and across business. Communicate and resolve issues…