Technology Architect

Overview

As a Technology Architect you will be part of a customer‑obsessed team that builds software enabling customers to optimize business processes. The role is based in Mississauga, ON and focuses on designing, implementing, testing and maintaining Dynamics 365 solutions that drive data‑driven decisions.

• Lead technical design and architecture of Dynamics 365 CRM solutions (Sales, Marketing, Field Services) and related integrations.
• Develop plugins, workflows, .Net, JavaScript, Portals and complex API integrations.
• Work directly with clients to translate business requirements into technical solutions and provide design discussions.
• Single point of contact (Technical SME) for all reviews, reporting, signoffs and approvals.
• Mentor developers, drive technical investigations and support project management principles.

• 12+ years of experience in Dynamics 365 CRM (Sales, Marketing, Field Services).
• Hands‑on expertise in customizations, configurations and complex custom development.
• Strong knowledge of Dynamics 365 coding best practices and Microsoft technologies (Power Automation, Power BI, Azure).
• Experience designing enterprise‑level architecture, performance and scalability considerations.
• Excellent analytical, problem‑solving, communication and cross‑discipline collaboration skills.

• Strong analytical and problem‑solving skills.
• Experience in troubleshooting and driving technical investigations.
• Mentoring Developers and participating in company wide initiatives.
• Solid communication and cross‑discipline collaboration skills.
• Strong customer focus and independent decision making in a fast‑paced environment.
• Experience in creating requirement specifications based on Architecture/Design/Detailing of Processes.

The role requires extended periods of computer use, effective communication via telephone, email or face to face, and may involve travel as required.

Estimated annual salary range for candidates based in Ontario: $98,486 to $123,375.

Infosys provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, related medical conditions, protected veteran status, or disability.