Professional Education Manager, DACH

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The Professional Education Manager is accountable to successfully establish the Health Care Professionals (HCP) education strategy and tactics, and to deliver the related plans, for the DACH region. The educational activities are directly addressed to HCPs with goals to enhance HCP awareness, knowledge and confidence in safely and effectively initiating, onboarding and optimising patients on Automated Insulin Delivery Systems with a focus on Omnipod 5 in DACH.

The educational activities should, among others, also improve the understanding of the place and benefits of AID in the treatment pathway for diabetes, drive efficiency and successful outcomes in delivering clinical care and drive adoption of hybrid closed loop systems for people with diabetes as per local guidelines. With this role, the person will own and take Medical Education to the next level at Insulet, by establishing and executing a local education strategy and HCP learning pathway.

The established learning pathway is expected to provide comprehensive, blended education offering to Health Care Professionals using an omni‑channel approach (digital and in‑person), including educational programs developed in partnerships with key scientific and professional organisations. Responsibilities of the position include strategy and tactics, development of content of training and education programs, assessment of the performance of programs within the pathway, and direct involvement in the delivery of certain trainings.

This individual deploys strategic thinking, leads and coordinates a cross‑functional team together with regional internal clinical training, sales excellence, marketing, and market access from the DACH affiliate to establish the HCP education strategy that meets the business objectives and needs, and to efficiently deliver and execute on the plans, with high quality standards and scientific excellence. They will have and maintain an in-depth understanding of diabetes, the current and future treatment landscape along with ongoing clinical research with a focus on the diabetes device market.

• Leads the development and implementation of the DACH HCP Education strategy and tactics aligned to commercial business priorities and corporate strategy.
• Works with Sales Excellence, clinical training, Business and Marketing Teams to identify HCP education learning needs and priorities.
• Establishes an HCP learning pathway and comprehensive omnichannel approach to deliver on related educational offering (online, in person).
• Innovates medical education delivery models to meet the changing customer needs and expectations for industry‑led education.
• Builds effective training and skills‑based peer‑to‑peer medical education programs that are aligned with corporate and product marketing strategy, occasionally delivering some of these training programs.
• Designs and facilitates development of customized medical education programs to support healthcare professionals in their learning pathway from awareness to product adoption.
• Develops, fosters, and maintains relationships with HCPs and thought leaders in the field of Diabetes technology and education across the healthcare continuum.
• Partners with external parties, including scientific and professional organisations to determine HCP education learning needs and collaborate on delivering HCP education programs.
• Collaborates on content development with the Internal clinical training programmes, and delivers some of these trainings directed at sales and field teams.
• Leads the execution of symposiums at national congresses.
• Assures and supports the logistics related to Med Ed courses including registrations, course information and post‑course evaluation data analysis and reporting.
• Measures, tracks and reports impact of Med Ed programs.
• Creates and updates education content that reflects on‑label, evidence‑based, best‑practice use of Insulet products.
• Ensures that Medical Education activities are always conducted in a compliant manner by working closely with the local compliance officer at…