MSP Service Creation Manager

Cohesity is the leader in AI-powered data security. Over 13,600 enterprise customers, including over 85 of the Fortune 100 and nearly 70% of the Global 500, rely on Cohesity to strengthen their resilience while providing Gen AI insights into their vast amounts of data. Formed from the combination of Cohesity with Veritas’ enterprise data protection business, the company’s solutions secure and protect data on-premises, in the cloud, and at the edge.

Backed by NVIDIA, IBM, HPE, Cisco, AWS, Google Cloud, and others, Cohesity is headquartered in Santa Clara, CA, with offices around the globe. We’ve been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design , and our culture.

Want to join the leader in AI-powered data security?

The MSP Service Creation Manager is Cohesity's subject matter expert in building and launching managed services with MSPs and MSSPs. Working directly with partner executives across product management, service delivery, sales, marketing, customer success, and operations, you facilitate taking a MSP/MSSP from concept to a launched, sellable service. You bring senior credibility in the space: partners need to see you as someone who has built or run successful services practices before, not simply someone selling to them.

You have a sales "bend" in that you care about driving a real revenue commitment out of every service you help create, but you are partner-obsessed first, and you make sure every commitment is backed by a solid, achievable business plan rather than optimism. Cohesity’s financial success with MSP/MSSPs is only sustainable if they are successful.

HOW YOU'LL SPEND YOUR TIME HERE:
Building New Services with Partners

• Partner directly with MSP/MSSP executives across product management, service delivery, sales, marketing, customer success, and operations (procurement, billing) and legal to define what a new or enhanced service needs from each function before it launches.
• Guide partners through Cohesity's service creation framework, adapting the process to each partner's structure and maturity.
• Represent Cohesity credibly to senior MSP/MSSP stakeholders, drawing on direct experience running or building successful services practices to earn trust quickly.

Sizing the Commitment

• Work with the partners to build business cases behind new or augmented services.
• For partners that want to hold the Cohesity entitlement, help them size the annual spend commitment for each new or expanded service, grounding it in a realistic, achievable, yet aggressive, consumption plan rather than aspiration.

Running Service Health Checks

• Run service health checks on services already in market, identifying where a partner's existing services can be improved, matured, and made more market relevant. Translate those findings into a concrete plan of action to which the partner agrees to execute on.
• Diagnose friction points in service delivery, pricing, or packaging and recommend concrete changes to partner service design or Cohesity's underlying offer.

Partnering with MSP Account Executives

• Operate in partnership with MSP Account Executives, who own the MSP executive relationships, the annual spend commitment, the annual recommit, and the forecast management thereof.

Building Managed-Ready Offers

• Develop assets and aligned to Cohesity’s Partner Managed-Ready Offer Framework that support service creation and health check engagements. This is done in partnership with Product Management, Product & Solutions Marketing, Partner Marketing, and others, leveraging existing messaging and content for efficiency and to create consistency.
• Leverage AI to work efficiently in development effective, visually appealing content such as…