Case Review Specialist Position is EXEMPT State Merit System

Position: CAN Case Review Specialist This Position is EXEMPT from the State Merit System
Summary Statement

The Office of the Child Advocate (OCA) is an agency within the judicial branch, charged with safeguarding the welfare of Delaware’s children. It accomplishes this mission through advocacy, education, collaboration and evaluation with a vision of safe and resilient children with supportive families. OCA’s Policy and Training Division, within which the CAN Case Review Specialist position is housed, furthers OCA’s goals to:

• Provide a voice for children to achieve permanency and justice, and to improve laws and policies that affect children and their families.
• Foster a communicative multi-disciplinary team that builds trust and respect amongst members with a shared goal of improving outcomes for children and families
• Ensure accountability by examining child welfare data, laws and policies.
• Develop quality training to increase professional expertise and public awareness. Facilitate access to resources and opportunities for youth.

Preferred Qualification

• Experience working with Delaware’s child welfare system.
• Experience working with abused, neglected, exploited or economically disadvantaged children or clients.
• Bachelor’s degree preferred, not required.

Essential Functions

• Screen and monitor cases referred to the CAN Panel from the Office of the Investigation Coordinator.
• Utilize OCA’s data management system to enter and track cases referred to CAN.
• Submit subpoenas for medical records and coordinate with the medical abstractors to ensure they receive all the necessary information.
• Maintain electronic files for the CAN Caseload with the necessary documents.
• Maintain the CAN Review Schedule.
• Attend the monthly CAN Panel review meetings.
• Prepare and send the monthly CAN Panel Meeting Packet.
• Coordinate attendance and scheduling of Law Enforcement Agencies needed for the review meetings.
• Prepare and maintain accurate, comprehensive, and confidential minutes of monthly CAN Panel meetings, documenting key discussions, findings, recommendations, and follow-up actions.
• Maintain communication and serve as support to the CAN Panel Members regarding monthly meeting needs.
• Assist in identifying system gaps and trends:
  Collect, analyze, and interpret data related to CAN cases to inform policy development and system improvement efforts.
• Assist with CPAC initiatives:
  Support CPAC committees and workgroup meetings and strategic projects through data analysis, policy input, and coordination with internal and external partners.
• Prepare and assist in data collection and trend identification for CAN Steering Committee meetings.
• Plan and coordinate the retreat between the Child Protection Accountability Commission and the Maternal and Child Death Review Commission to jointly discuss any findings or recommendations released to the public from reviews of child deaths and near deaths.

Job Requirements

• Experience with utilizing Word, Excel, Dropbox, Zoom and Adobe.
• Experience with administrative tasks to include drafting meeting minutes, confidential record reviews, invoice submissions, and detailed note taking.
• Knowledge of interpreting laws, rules, regulations, standards, policies, and procedures related to the protection of the health, safety, welfare or rights of clients.
• Knowledge of legal support work such as maintaining case files, reviewing and filing legal/court documents, and various other discovery methods.
• Knowledge of child welfare systems, including child abuse and neglect investigations, multidisciplinary case reviews, and applicable policies and procedures, preferred.
• Ability to communicate courteously and effectively, both verbally and in writing.
• Possession of a valid Delaware Class D driver’s license or its equivalent.

Additional Posting Information

New Building locations for Family Court:

• Dover - 445 S.…