Office Administrator

Office Administrator

The Office Administrator supports day-to-day office operations and provides administrative support to staff and teams. This role helps ensure smooth office workflows, maintains organized records and systems, and provides responsive support to internal teams and external clients. The position plays an important role in maintaining a professional, organized, and well-functioning workplace.

Key Responsibilities:

• Support day-to-day office operations, ensuring routine administrative tasks, processes, and workflows are completed efficiently and accurately.
• Maintain a consistent in-office presence and serve as a point of contact for staff, visitors, and clients, contributing to a welcoming and professional office experience.
• Support facilities coordination, office supplies, field equipment, PPE, and general office organization and functionality.
• Maintain organized office records, files, and systems to ensure information is accurate and accessible.
• Coordinate with cleaners, building management, vendors, and service providers to address routine office and facility needs.
• Support onboarding logistics and workspace setup in coordination with IT and internal teams.
• Assist with office meetings, events, training sessions, and staff engagement activities, including scheduling, room setup, supplies, and other logistics.
• Provide general administrative and project support, including meeting coordination, document preparation, data entry, and database maintenance.
• Respond to internal and external inquiries and requests, ensuring timely follow-up and a high level of customer service.
• Identify routine office issues and opportunities for improvement, escalating or suggesting solutions as appropriate.

Qualifications:

• 1–4+ years of relevant administrative, office support, customer service, or related experience.
• Familiarity with office administration processes and day-to-day office operations.
• Experience managing multiple priorities and deadlines in a professional environment.
• Post-secondary education or equivalent experience preferred.

Skills and

Competencies:

• Communicates clearly and professionally, both written and verbal.
• Listens actively and asks questions to understand and clarify information.
• Works respectfully and collaboratively with colleagues, clients, visitors, and vendors.
• Participates actively in team discussions and shares ideas.
• Strong attention to detail and accuracy.
• Follows established office processes, protocols, and standards.
• Strong organizational and time management skills.
• Identifies priorities and organizes work based on urgency and deadlines.
• Recognizes routine problems, gathers relevant information, and seeks support when needed.
• Adaptable and comfortable with routine changes, new systems, and shifting priorities.
• Demonstrates professionalism, discretion, and sound judgment.
• Proficient in Microsoft Office 365 and comfortable learning role-specific systems and tools.
• Identifies opportunities for minor improvements to administrative processes and office workflows.
• Demonstrates curiosity, a willingness to learn, and shares knowledge with others.
• Acts ethically and raises issues or concerns to senior staff when appropriate.
• Follows all health and safety protocols and contributes to a safe workplace.

Benefits & Perks:

The base salary range for this position is $56,000 - $73,000 annualized for a full-time role. Salary is dependent on various factors, including qualifications, skills, competencies, experience, and location. You may also be eligible for discretionary incentives and share ownership. We offer a robust benefits package to support the well-being of our employees. This includes GRSP/401K contributions, Health and Dental coverage, Primary Caregiver benefits, Vacation and Sick Time, Statutory Holiday substitutions, and a learning fund of $1,000 per year for education or career goals.

About RDH:

A role with RDH is a career commitment to learn and grow alongside inspiring and dedicated people who care deeply about making buildings better. We are an employee-owned consulting firm with 300+ employees in 11 offices across North America. Our core area of business is the integration of building science engineering, architecture, and construction management to optimize the performance of the building enclosure (walls, windows and roofs).

Since our beginnings in 1997, we have become industry leaders in North America and continue to grow as we focus on technical excellence and delivering high-quality projects. We offer a positive…