Sr. Product Manager, Legal Technology

You will be the product manager for Contract Central, Amazon Legal's contract lifecycle management platform. It holds about 3.5 million contracts, about 20,000 to 25,000 more are signed through it each month, and it has nearly 60,000 users. Hundreds of internal teams connect to it through APIs.Most business users open it only a few times a year, so it has to make sense without training or a call to Legal.

The team also leads a 2026 S-Team goal and works closely with the Amazon Quick organization on bringing AI into contracting.

Where the platform goes next is not fully defined. You will set the goals and lead the work, asking for direction when you need it. You should be comfortable with SQL, with how APIs work, and with detailed technical conversations with engineers.

Key job responsibilities
- Own the vision, strategy and roadmap for Contract Central. Decide what to build and what to leave out, often with incomplete data, and explain your choices in writing to senior managers and Directors, and to VPs when needed.

- Watch business users, lawyers and admins use the product, and separate problems many of them share from one-off requests.

- Work with design and engineering to take steps out of intake, approvals, signing and workflow setup, and decide where AI and automation should do the work, such as prefilling forms or routing contracts for signature.

- Evaluate technical proposals by asking what each design makes harder to change later, and balance new features with the health of a platform that hundreds of internal teams build on.

- Own launches and their results. Define metrics that separate adoption from outcomes such as satisfaction, cycle time and contracts completed without Legal, and pull the data yourself.

- Align lawyers, legal operations, tax, procurement and business teams with different priorities, and mentor and help hire other product managers.

A day in the life

It is release day for Contract Central. You send the release note and hold office hours. Then you sit with an admin setting up a new contract workflow and note each decision that slows them down. After lunch you write the SQL for the monthly business review yourself, because every number needs a denominator and a trend. The Amazon Quick team asks for an API change, and you work out with an engineer whether it is worth doing now.

You end the day in a recorded session with a business user who uses the platform a few times a year.

About the team

We are the Legal Technology team in Amazon Legal. We build the software Amazon's lawyers and business teams use to create, approve, sign and manage contracts. The team is small for what it owns, so the role is broad. You will work with a dedicated engineering team, design, business intelligence and legal leads, and you will write your own queries, release notes and user surveys.

Over the next year we are focused on recovering user satisfaction, making contracting easier for occasional users and admins, and keeping Contract Central reliable as more teams and AI tools build on it.

Basic qualifications- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree or equivalent
- Experience owning/driving roadmap strategy and definition

- Experience with end to end product delivery

Preferred qualification - Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
- Knowledge of key customer experience metrics and methodology (e.g., NPS)
- Experience with feature delivery and tradeoffs of a product
- Experience owning technology products

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status,…