Passenger Relations Officer Airport​/Gross

Our Client is a leading leader in the Aviation Industry and they are looking for vibrant individuals to be a part of their team.

• Handle customer inquiries, both face-to-face and over the telephone at the counter
• Assist passengers with general way finding and provide information on various services
• Administer the handling of lost and found items
• Administer the loan of amenities such as wheelchairs and baby strollers
• Provide basic frontline car park services, including answering inquiries, parking redemption, and basic troubleshooting for redemption
• Offer visitor information on Singapore, including transport, accommodation, communication, and places of interest
• Facilitate customer online purchase collections and address related inquiries
• Undertake other ad-hoc duties as required by the team

• Minimum
  
  GCEO level with 1 to 2 years of Customer Service experience
• Possess a strong service aptitude and have a passion for providing good customer service
• Out-going personality, able to proactively engage passengers of diverse backgrounds, nationalities, age through active interaction

Working

Location:

Seletar Airport

Working Hours:

700am to 700pm / 830am to 830pm

Thank you for your interest but only shortlisted applicants will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at  You acknowledge that you have read, understood, and agree with the Privacy Policy.