Senior Quality Assurance Technician

• Job Title: Senior Quality Assurance Technician
• Job Type: Full-time, Permanent
• Working Hours: 8 - 4.30pm

HRGO Recruitment are seeking an experienced Senior Quality Assurance Technician to join our client's team in the packaging industry.

As a Senior Quality Assurance Technician, you will play a key role in ensuring that all internal system processes are completed in a timely manner in line with the agreed schedules and targets set out by the Partnership Quality and Compliance Manager.

• Investigating and responding to customer complaints
• Carrying out CAPA and route cause analysis as necessary
• Raising and investigating internal non-conformances
• Interdepartmental meetings/communication to ensure continuous improvement and effective process control
• Monthly Quality report
• Overseeing the day to day activity of the quality assurance technician
• Participating in and preparing for all external audits (customer and BRC etc)
• Assisting with internal audit programme
• Hygiene inspections
• Training as required with the Partnership QA manager and the Head of training and standards
• Overseeing the day to day activity of the QC department to ensure priorities are met
• CofC completion

This Job Description is not exhaustive

• Previous experience in a Quality Assurance, Quality Control, or similar technical role
• Understanding of quality systems and standards (e.g. BRC, RSPO, GMP)
• Strong attention to detail and a methodical approach to work
• Proficient in the use of Microsoft Office (Excel, Word)
• Good communication and interpersonal skills
• Friendly, flexible and reliable team member
• Must enjoy working outside of the office in a busy environment
• Level 3 HACCP
• Level 2 Food safety
• BRCGS or equivalent audit experience
• Co Packer or food manufacturer experience
• Eligibility for company partnership and bonus scheme
• 24 days' annual leave plus bank holidays
• Company pension scheme
• Ongoing training and development opportunities
• A supportive team environment with a strong focus on quality and safety