Quality Engineer

Position: Staff Quality Engineer

United States - Shakopee, MN (GHQ)

Full time

R004473

Join us at Entrust

At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.

Entrust's values are a cornerstone of who we are, our future business growth and how our people grow through it. We model our values by demonstrating that Customer Trust Is Earned
, moving with purpose because Speed Is Intentional
, taking accountability because We Own the Outcome
, and building a collaborative culture where One Entrust Wins Together
.

Get to Know Us

Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future.

Staff Quality Engineer

Position Overview

As a member of the Quality Engineering group, the Staff Quality Engineer will support the manufacturing teams as issues arise and will be a key contributor to project teams responsible for supplier quality improvements, production quality improvements, product development quality improvements, cost reductions and other duties as assigned.

Responsibilities Engineering, Manufacturing, and Supply Chain

• Provide support to production on quality and reliability issues
• Support the evaluation and selection of global best-in-class suppliers
• Drive continuous improvement and corrective action processes with existing supplier base
• Represent Quality Organization in the development of new products and enhancements to new products
• Apply appropriate statistical tools to support process, material, and product quality standards
• Develop and contribute to development and maintenance of policies, practices and standards

Data Analysis

• Provide data intelligence to help drive continuous improvement and business decisions
• Use Excel and Quick Sight BI (Business Intelligence) to analyze data for the quality group
• Maintain thorough understanding of business data gathering process and data eco-system

Field Product Quality

• Manage issue investigation and response
• Develop and drive corrective action plan
• Thoughtfully respond to customer complaints related to product quality

Quality Systems

• Support and maintain ISO 9001 certification through daily work activities
• All employees are obligated to be aware of the company Quality Objectives and Quality Policy

Leadership

• Represent Quality on cross functional teams to resolve customer (internal & external) quality issues and improve processes
• Mentor and train junior Quality Engineers
• May assist with hiring Quality Engineers
• May assist with performance evaluations

Qualifications Basic Qualifications

• Bachelor’s Degree in STEM field
• Minimum of 10 years of experience working in manufacturing, quality, or product development
• Strong written and verbal communication skills
• Strong data analytical skills using Excel or Minitab
• Strong problem-solving skills
• Must have basic computer skills and experience with Microsoft Office
• Must be able to lawfully work within the US and have unrestricted work authorization for US

Preferred Qualifications

• Master’s Degree in STEM field
• Experience communicating with executive leadership
• Strong problem-solving skills
• Experience working with suppliers
• CQE certification by ASQ
• Six Sigma or Lean Manufacturing certification
• ISO 9000 experience
• Experience working with the following tools: DOE, SPC, FMEA, Gage R&R, ISO standards and regulations

At Entrust, we don’t just offer jobs – we offer career journeys. Here is what you can expect when you join our team:

• Career Growth:
  Whe…