Administrator; Senior PA

Job Summary

Working with the Head of Red Cells Immuno‑haematology, you’ll make sure the group runs smoothly and effectively while acting as a key channel of communication between the senior manager and other colleagues within your directorate. By helping them make our wider strategies a success, you’ll also be playing your part in helping thousands of patients live better, fuller lives.

You’ll be managing diaries, organising and documenting meetings, making travel and accommodation arrangements and producing reports for meetings. Building strong working relationships with other departments and organisations will be crucial to your success. You’ll have a proactive style, excellent communication skills and focused on looking for opportunities to reduce or improve administration.

In this very important role, you will support the Head of Department to ensure the Head and Department functions efficiently. Your responsibilities will include :

• Providing a comprehensive personal assistant / administrative service, to the Head of Department.
• Acting as a central source of communication between the Head of Department and other Senior Managers in NHSBT and with agencies / contacts external to the organisation.
• Ensuring the smooth and efficient running of the office, enabling their trust and confidence in the timely prioritisation and action of all administrative duties including :
• Diary management, arranging meetings, producing agenda, taking minutes and chasing progress on actions and updates
• Supporting and deputise for other secretarial / administrative colleagues as and when required

On infrequent occasions you will be required to travel to other NHSBT and external sites, very occasionally requiring overnight stays. Appropriate notice will always be given.

• Experience in running bring forward systems and chasing progress on actions.
• Proficient in Microsoft Office, including Word, Excel and PowerPoint, TEAMs and SharePoint.
• Experience of working in a busy office environment, using office equipment, handling conflicting deadlines and priorities
• Experienced in undertaking research and preparing clear and concise reports, analysis and recommendations from the results.
• Experienced in producing meeting agendas and minute taking.

• NVQ L4 OR NVQ L4 (or equivalent) qualification in Business Administration or equivalent experience in a business administration field.
• European Computer Driving Licence (ECDL) – Part I & II or ITQ2, or CLAIT II, or OCR (RSA) level 3 in text / word processing or demonstrable work experience.