Senior Insight Analyst, Strategy and Transformation

As a Senior Insight Analyst, you will work with other insight analysts and stakeholders across all areas of the service: market intelligence on the sector and competitors, and primary research projects. You will play a crucial role in the team, managing the delivery of high‑quality insights for our stakeholders to improve performance, efficiency, and quality across the University. You will be responsible for managing all stages of the research process, taking the brief, project set‑up, project management, data manipulation and analysis across our customer groups, including home and international students and applicants, and businesses.

• Deliver sector‑leading customer insight through primary research and market intelligence.

• Provide timely and accurate insight and recommendations to improve performance, efficiency, and quality.

• Guide the strategy and direction of Sheffield Hallam University by supporting evidence‑based decisions at every level.

• Experience of working with qualitative and quantitative methods and data (primary and secondary)
• Excellent planning and project management skills
• Experience of working with stakeholders to understand research requirements and deliver insights
• Highly proficient in the use of Excel or other tools for analysing data
• Good communication skills that support team and independent working

• Pension – contractually enrolled into the Local Government Pension Scheme (LGPS). The University will pay pension contributions worth about 22% of salary. For a starting salary of £30,000, the University would pay just over £6,500 in the first year and you would earn a pension of £612 p.a. for that year.
• Flexible working – the majority of office‑based Professional Services staff work two days a week on campus (pro rata) with a minimum of one day required. We welcome applications for job‑share, part‑time and flexible working arrangements.
• Equity, equality, diversity and inclusion – Sheffield Hallam is committed to a diverse, inclusive and welcoming environment for all identities and backgrounds. Applicants are welcomed irrespective of age, pregnancy and maternity, disability, gender, gender identity, sexual orientation, race, religion or belief, or marital or civil partnership status.
• Right to work – we cannot employ anyone who does not have the legal right to work in the UK. If you require sponsorship, please check the UK government’s Visas and immigration pages for eligibility.

For informal enquiries about this job, please contact Juliette Mortimer (Insight & Intelligence Manager) by email or telephone 0114 225 2832.

Our selection event will take place on a date to be confirmed. It will include an interview and presentation. We aim to keep the process as inclusive as possible; if you are invited to the selection event, you will have the opportunity to request reasonable adjustments to enable you to thrive.