Operational Data Analyst

Position: Operational Data Analyst - 32954

Operational Data Analyst - 32954

We welcome applications from individuals of any age, gender, or ethnic background. What matters most to us is that you want to make a real, practical contribution to protecting the environment.

Job Description

As part of the Technical Services team, the Operational Data Analyst plays a key role in the National Monitoring process. Our purpose is to ensure accurate, reliable data flows through our systems, supporting Field Teams across England in collecting high‑quality samples. These samples include river water, effluents, bathing waters, invertebrates, diatoms and groundwater. This data enables the Environment Agency to make informed, timely decisions that protect the environment.

We are modernising the way we support our Field Teams by combining operational support with data analytics. The team uses a range of systems to manage data flow, including Citrix, Routelims, Salesforce and Power

BI. Experience with these systems is helpful but not essential.

What You’ll Be Doing

• Supporting operational Field Teams to run efficient schedules
• Acting as the first point of contact for internal and external stakeholders regarding monitoring queries
• Contacting site owners to arrange sampler appointments
• Supporting the management of key data systems, carrying out routine data interpretation and preparing basic reports using Excel and PowerBI
• Supporting the team to manage data processes ensuring data accuracy
• Working with various stakeholders throughout the business to maintain data integrity

The Team

The team is a National team throughout England. We support 18 Field Teams and you may occasionally need to travel and have overnight stays. We currently operate a hybrid/working from home policy with 1 – 2 days in the office a week.

Experience and Skills Required

• Able to work independently and as part of a dispersed team
• Strong organisational skills
• Effective communication with internal and external customers via phone, email and face‑to‑face
• Proficient in standard IT packages
• Strong attention to detail
• Ability to interpret and analyse data
• Problem‑solving skills and the initiative to address issues as they arise

Desirable

• Experience with Citrix applications
• Salesforce knowledge
• Power
  
  BI skills

Contact and Additional Information

This is a 37‑hour per week role, Monday to Friday, 8am until 4pm. We welcome flexible working patterns – please include any preferences in your application. Travel to other sites may be required to meet operational needs;
Sheffield is our main base for face‑to‑face meetings. All staff are required to participate in Incident Management duties. Applications are blind sifted. Interviews may be held in person or via MS Teams. If you consent, we may hold your details on a reserve list for up to 6 months.

For enquiries, contact Rebecca Harris at  or email rebecca.harr

Competence 1 – Data and Information Management

Describe a time when you had to check data for accuracy before it was used. What steps did you take to make sure the information was correct and reliable?

Competence 2 – Uses Initiative

Describe a situation when you had to manage conflicting tasks or priorities. How did you decide what to prioritise?

Competence 3 – Works in Teams

Describe a time when you worked with a team that was spread across different locations. How did you keep communication effective and ensure the quality of your work remained high?

Other Information

If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment.

If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job…