More jobs:
Guide
Job in
Sheffield, South Yorkshire, S5, England, UK
Listed on 2025-12-30
Listing for:
Sweet Carolina's Travel
Full Time
position Listed on 2025-12-30
Job specializations:
-
Customer Service/HelpDesk
Event Manager / Planner, Customer Service Rep
Job Description & How to Apply Below
About Us
We specialize in creating unforgettable travel and adventure experiences that allow our clients to escape the everyday and immerse themselves in extraordinary destinations. Our mission is to deliver personalized, memorable, and seamless adventures that spark curiosity and wonder.
Role OverviewAs an Escape Experience Guide, you will be the face and heart of our curated experiences, ensuring each client’s journey is engaging, seamless, and unforgettable. You will blend storytelling, logistical expertise, and personalized service to create immersive escape experiences.
Key Responsibilities- Lead clients through curated experiences, ensuring comfort, safety, and enjoyment at every stage.
- Share insightful and engaging narratives about destinations, culture, history, and local attractions.
- Coordinate logistics with local vendors, guides, and service providers to ensure a seamless experience.
- Adapt experiences on-the-fly to meet client needs, preferences, and unexpected changes.
- Serve as the primary point of contact for clients during the experience, providing guidance, recommendations, and support.
- Collect feedback and share insights to continuously enhance future experiences.
- Uphold the company’s brand values, maintaining professionalism, enthusiasm, and attention to detail.
- Exceptional interpersonal and communication skills; ability to connect with diverse clients.
- Experience in travel, hospitality, event coordination, or tour guiding preferred but not required.
- Strong problem‑solving skills and the ability to think quickly under pressure.
- Knowledge of local culture, attractions, and history is a plus.
- Flexible schedule, including availability for weekends and holidays if needed.
- Passion for travel, exploration, and creating memorable experiences.
- The opportunity to lead one‑of‑a‑kind experiences for clients from around the world.
- Professional development in travel, hospitality, and client experience.
- A supportive, innovative, and adventurous team environment.
- Competitive compensation commensurate with experience.
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