Team Leader, Healthcare

Team Leader – National Care Group Limited

Salary: £13.10 per hour (£27,248.00 per annum)

Working Hours: 40 hours per week

Service: Steps Newfield View – S12 Services

Must hold a full UK driving licence

The Newfield View Team strives to provide consistent, structured, and proactive support in a person's home, ensuring their wellbeing and unlocking their potential. By being supported to engage in meaningful activities both within and outside their home, individuals can develop their independence, confidence, and control, while also enhancing their practical skills. All individuals are encouraged and supported to take an active role in decisions that impact their lives in and around their home.

We are currently recruiting for a Team Leader to join our team at Steps Newfield View – S12 Services. The Newfield View Team strives to provide consistent, structured, and proactive support in a person's home, ensuring their wellbeing and unlocking their potential. By being supported to engage in meaningful activities both within and outside their home, individuals can develop their independence, confidence, and control, while also enhancing their practical skills.

The team aims to empower individuals and work collaboratively with them on a care plan, ensuring their voice is heard throughout every aspect of their support. Support is offered holistically, with a focus on delivering a personalised plan that considers the whole person, rather than solely their diagnosis. This approach is guided by the National Care Group values of Passion, Empowerment, Respect, and Collaboration, which underpin all policies and practices.

National Care Group is one of the UK's leading providers of adult social care, supporting people with learning disabilities, mental health support needs, acquired brain injuries, autism and complex related needs. Its mission is to empower those it supports to lead their best life, enabling them the opportunity to unlock their full potential and live as independently as possible within their community.

We won Specialist Care Provider of the Year 2025 in the large group category at the National Care Awards.

• The opportunity to develop a career in a secure and fulfilling role at an organisation that values growing its team from within.
• You can continuously learn on the job with the benefit of paid training and the opportunity to gain recognised qualifications.
• You will work at an organisation that celebrates age, gender and diversity within an inclusive culture.
• The organisation promotes an environment of wellbeing with support for you to stay healthy and happy.
• The opportunity to earn rewards through a Refer a Friend scheme.
• Access to an app called Stream, enabling greater control over your finances.

As a Team Leader, you will promote and ensure that the company vision of person‑centred support is implemented whilst maintaining an individual's potential and independence.

• Overall responsibility for staff management and staff development.
• Leading the staff in promoting each client’s well‑being, safety, and quality of life.
• Monitor and assist the effective delivery of group and individual activities within homes that address agreed client goals and progress against agreed outcome and well‑being measures.
• Ensure that liaison with external parties within their areas of responsibility is coordinated effectively to ensure communication is effective and consistent within the home.
• Work in accordance with Company values, policies and procedures, legislation and national minimum standards.
• Meet agreed individual annual objectives.
• Promote each client’s well‑being, safety and quality of life.
• Responsibility for completing and reviewing internal quality compliance systems.
• Participate in on‑call duties.

• Supporting adults with learning disabilities.
• Have a minimum of a Level 3 NVQ/QCF in Health and Social Care or working towards this.
• Able to motivate and manage a team.
• Minimum of 6 months experience in a Team Leader role.
• Must hold a full UK driving licence.

NCG is committed to safeguarding and promoting the welfare of vulnerable adults and all colleagues working with these groups are expected to share a commitment to this. You will be expected to report any concerns relating to the safeguarding of vulnerable adults in accordance with agreed procedures. If your own conduct in relation to the safeguarding of vulnerable adults gives cause for concern, NCG’s agreed protection procedures will be followed.