Associate Director Web Development and AI

Associate Director Web Development and AI

Join to apply for the Associate Director Web Development and AI role at British Business Bank.

Department: MET – Marketing & Communications

Location: London (Sheffield / hybrid working: office attendance 2 days per week)

Final date to receive applications: 8 January 2026

Compensation: £65,000 – £90,000 per year (£77,000 Sheffield / £90,000 London, depending on experience)

Contract: Permanent

Hours: Full time, 37.5 hours per week; flexible days and/or hours (Mon-Fri)

With responsibility for leading the development and delivery of the Bank’s digital and AI strategy and web development across the organisation’s digital estate, you will drive improvements in website architecture, automation, and platform integration. You will proactively engage across the organisation and with internal stakeholders and external agencies to recommend technical solutions that address customer needs and improve internal operating efficiencies, ensuring web projects align with strategic and business objectives.

All activity will be evidence‑based, tracked, measurable, and data‑driven.

You will also manage front‑ and back‑end web development, architecture, review of functional and technical specifications, UX/UI, accessibility, compliance, data attribution modelling, data management and evaluation, CMS, CRM, optimisation, and broader digital activity.

With significant experience leading and delivering website and digital strategies within complex, multi‑stakeholder environments, you will demonstrate a strong understanding of website architecture, security, accessibility, and compliance standards in a regulated environment. Extensive experience overseeing enterprise‑level Drupal CMS platforms—including governance, development roadmaps, module integration, and performance optimisation—is essential, as is expertise in applying AI and automation to enhance user experience, personalisation, and efficiency.

• 30 days annual leave plus bank holidays, with the option to buy or sell up to 5 days
• 15% employer pension contribution
• Flexible working
• Cycle‑to‑work scheme, healthcare cash plan, group income protection, and life assurance
• Paid voluntary days, maternity, paternity, adoption, and shared parental leave
• Benefits designed to suit your lifestyle—discounts on retail and dining, health and well‑being, travel, technology, and more

• Seniority level:
  Mid‑senior level
• Employment type:
  
  Full‑time
• Job function:
  Marketing, Public Relations, and Writing/Editing