Control-M SME; Subject Matter Expert

Position: Control-M Application SME (Subject Matter Expert)
Greetings We are Hiring Control-M Application SME (Subject Matter Expert) position in Sheffield, UK Hybrid Model 3 days/ week Sheffield Control-M Application SME (Subject Matter Expert) Job Purpose The Control-M Application SME will be responsible for managing and optimising workload automation solutions using BMC Control-M across a global enterprise. This role includes planning and executing upgrades, ensuring operational stability, and providing expert-level support for scheduling and automation processes.

Key Responsibilities Workload Automation Management Configure, maintain, and optimise Control-M environments (Control-M/EM, Server, Agents) to support business-critical processes. Job Scheduling & Monitoring Create, schedule, and monitor batch jobs; troubleshoot failures and ensure SLA compliance. Upgrade Management Plan and perform Control-M application upgrades to version 9.0.22 across a global estate, including:
Testing :
Validate upgrade packages and conduct regression testing. Change Implementation :
Coordinate with global teams to implement changes following organisational change management processes. Post-Upgrade Support :
Provide technical assistance and resolve issues post-upgrade. Incident & Problem Resolution Handle agent-level issues, restarts, housekeeping, and job failures promptly. Integration & Migration Support migration of jobs from legacy platforms to Control-M; integrate with enterprise applications (SAP, Oracle, etc.). Compliance & Audit Ensure adherence to security, audit, and compliance standards. Documentation & Training Prepare SOPs, user guides, and deliver training sessions for operations teams.

Required

Skills & Qualifications Strong expertise in BMC Control-M Workload Automation (including EM, Server, Agents). Hands-on experience with job scheduling, monitoring, and troubleshooting . Proven experience in Control-M upgrades and migrations in large-scale, multi-region environments. Familiarity with ITIL processes and change management. Excellent analytical and problem-solving skills. Preferred Skills Exposure to Managed File Transfer , Batch Impact Manager , and Self-Service features .

Knowledge of scripting for automation (Shell, Python, etc.). Understanding of cloud-based workload automation. Experience Minimum 8 years in workload automation or batch job scheduling. Prior experience as Control-M SME in global environments. Location Sheffield, UK (Hybrid options available).