Technical Trainer – Vision AI​/Computer Vision

Technical Trainer - Vision AI / Computer Vision

Location: Flexible (Global travel required)

Department: Operations / Training

Reports to: COO

Founded in 2001, Ipsotek, an Eviden business, is a global leader in AI-powered video analytics. With over 800 successful projects spanning airports, government facilities, retail environments, and smart cities worldwide, our VISuite AI platform doesn't just process video—it understands it.

We're in an exciting phase of growth, expanding our reach and building on over two decades of experience. As AI continues to shape the future, Ipsotek is helping define how it is used responsibly, creatively, and effectively in the real world.

At Ipsotek, we're more than a technology company; we are a team united by a shared purpose. We believe in creating safe and secure spaces while contributing to a smarter, more connected world. Innovation, curiosity, and impact drive everything we do. In this rapidly evolving industry, continuous learning isn't just encouraged—it's essential. Here, you'll constantly engage with new technologies and challenges that keep you at the cutting edge of AI innovation.

As part of Eviden, an Atos group company, we benefit from the strength of a global organization while operating with the autonomy and agility of a focused, mission‑driven team. Our remote‑first, high‑trust culture values ownership, collaboration, and continuous learning.

Ipsotek is seeking a Technical Trainer with strong expertise in video analytics and Vision AI/computer vision technologies (such as facial and license plate recognition). This role is pivotal in delivering high‑quality training to both end‑users and experienced System Integrators (SIs) on our existing and upcoming products. The ideal candidate will combine technical proficiency with excellent communication skills and a passion for knowledge transfer.

• Design training on Ipsotek's Vision AI/computer vision products, including advanced video analytics solutions
• Deliver in‑depth technical training sessions for customers, partners, and internal teams
• Adapt training content for different audiences (end‑users vs. technical SIs)

• Travel globally (Middle East, Europe, Americas, and potentially ANZ) for training engagements, typically up to two weeks at a time

• Act as a key interface with the Operations team to ensure smooth deployment and adoption of products
• Work closely with the Development team to keep product documentation accurate and up to date
• Maintain and optimise content on the Learning Management System (LMS) for scalability and consistency
• Develop new training content and supporting material to enhance learner journeys

• Gather feedback from training sessions to improve course content and delivery.
• Stay current with new product releases and emerging technologies in Vision AI and video analytics

• Strong understanding of surveillance‑based video analytics and AI‑driven software solutions
  , including facial and license plate recognition
• Familiarity with system integration concepts and deployment in security or surveillance environments

• Proven experience in delivering technical training to diverse audiences
• Ability to simplify complex technical concepts for non‑technical users

• Experience with LMS platforms (knowledge of Docebo an advantage) and creating structured training modules
• Proficiency in documentation and presentation tools

• Willingness to travel extensively (up to 50-70% of the time)
• Strong interpersonal skills and cultural adaptability for global engagements

• Background in security systems, video surveillance, or AI‑based analytics
• Experience working with System Integrators and enterprise‑level deployments
• Certifications in training delivery or instructional design are a plus