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Lead Help Desk & ITSM Specialist; Citrix & Jira

Job in Sheffield, South Yorkshire, S5, England, UK
Listing for: Climb Recruitment Ltd
Full Time position
Listed on 2025-12-30
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Position: Lead Help Desk & ITSM Specialist (Citrix & Jira)
A leading recruitment agency is seeking a Help Desk Team Leader in Sheffield. The successful candidate will supervise a helpdesk team, ensuring high customer satisfaction and resolving technical issues efficiently. Candidates should have over 5 years experience in IT support, including supervisory roles, and be proficient in tools like Jira. This role also requires a technical background in Windows troubleshooting and an ability to implement best practices in IT service management.
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Position Requirements
5+ Years work experience
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