Content Designer

Content Designer

Methods Sheffield, England, United Kingdom

1 day ago Be among the first 25 applicants

This range is provided by Methods. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Methods Business and Digital Technology Limited

Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end‑to‑end business and technical solutions that are people‑centred, safe, and designed for the future.

Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet.

We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them.

Predominantly focused on the public‑sector, Methods is now building a significant private sector client portfolio.

Methods was acquired by the Alten Group in early 2022.

Methods Ltd is looking for consultants who specialise in creating clear and helpful content.

Content designers make sure that people can find the information they need easily, when and where they need it, and in a way that makes sense to them.

They work closely with user researchers, interaction designers and other members of a multidisciplinary team to understand what users' need from a service. Once they know the user needs, they develop content to meet those user needs. If you're a mid‑level content designer, you should be able to craft user‑friendly content and have experience of guiding others to meet user needs.

• Create usable and accessible content.
• Solve problems in multi‑disciplinary teams using Agile methodologies.
• Handle rapidly changing deadlines, workloads and goals.
• Design products, services and websites that meet identified user needs.
• Follow user‑centred design practices for public facing and internal services and applications.
• Champion inclusive approaches and styles within content design.
• Understand user needs by analysing user research findings and analytics data.
• Use analytical and problem‑solving skills to help the team solve and challenge assumptions.
• Address the needs of all users by writing content that meets WCAG 2.2 accessibility guidelines.
• Participate in communities of practice.
• Establish and manage relationships with clients and stakeholders.

• Practical experience and knowledge of Agile practices.
• Strong communication and interpersonal skills.
• Excellent stakeholder management skills.
• Knowledge and understanding of GDS guidelines and service standards.
• Strong writing skills with the ability to refer to and contribute to style guides.
• The proven ability to make complicated information easy to understand.
• Experience of working with other roles within a multidisciplinary Agile team (e.g. UX designer, user researcher, product owner, delivery manager, developer).
• A good understanding of the user research process, and how you can contribute to research activities such as note taking and reviewing discussion guides.
• The skill to apply content strategy to your user‑centred work.
• Experience of designing accessible, inclusive content.
• The necessary skills to use data, and user insight to plan, manage and review content.
• Experience of using a content management system.
• Experience of sharing your work through peer reviews, content crits, show and tells and meetups.
• Good consultancy skills such as managing stakeholders and guiding colleagues on how content design can help them solve complex problems.
• The ability to champion content design and Agile methodologies.

• Resilience.
• Strong collaboration and team working.
• Good communication skills.
• Genuine…