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Systems Engineer IT Support

M365 Copilot SME - 3rd​/4th Line Support

Job in Sheffield, South Yorkshire, S5, England, UK
Listing for: Adroit People
Full Time position
Listed on 2025-12-31
Job specializations:
  • IT/Tech
    Systems Engineer, IT Support
Job Description & How to Apply Below
A tech support company is seeking an M365 Copilot SME to provide 3rd and 4th line operational support within Sheffield, UK. The candidate will handle incident and problem management for Microsoft 365, requiring over 5 years of expertise in enterprise-scale support. Responsibilities include resolving complex escalations, conducting root cause analyses, and using monitoring tools effectively. This role is initially for 6 months inside IR35 regulations.
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