More jobs:
M365 Copilot SME
Job in
Sheffield, South Yorkshire, S5, England, UK
Listed on 2025-12-31
Listing for:
Vallum Associates
Full Time
position Listed on 2025-12-31
Job specializations:
-
IT/Tech
IT Support, Cloud Computing, Technical Support, IT Consultant
Job Description & How to Apply Below
Key Responsibilities
- Incident & Problem Management
- Triage and resolve complex M365 escalations / Multi User Incidents (usage, access errors, unexpected results).
- Root cause analysis across M365 Admin Centre, Entra, Conditional Access, SharePoint / One Drive permissions, Teams, Group Policy Objects, Aternity etc
- Observability and Monitoring
- Advanced understanding of monitoring and observability tools such as Thousand Eyes and Downdetector
- 5–8+ years in Microsoft 365 support at enterprise scale.
- Strong skills in Microsoft Copilot, SharePoint / One Drive permissions, Entra , Conditional Access.
- Experience working within regulated environments and producing audit-ready artifacts.
- Exposure to large scale Copilot deployments (free / M365) in the financial sector.
- Proficiency with Power Shell and Graph API for troubleshooting and reporting.
- Provide CoPilot knowledge sharing sessions to fellow M365 Application owners
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