Field Service Manager, Dental Systems

Field Service Manager

Dental Equipment

Sheffield & South Yorkshire

£50K - £55K + Bonus + Car + Excellent Benefits + Package Genuine Opportunities for Career Progression

An excellent opportunity for a Field Service Manager, Service Delivery Manager, Team Leader, Service Supervisor or Technical Support Manager with a background managing technical teams of Field Service Engineers or Technical support Engineers to join a well‑respected supplier of dental equipment, offering excellent career development and opportunities for career progression.

The client is a well‑respected supplier of dental equipment, part of a larger global medical devices organisation, with thousands of employees operating in numerous countries worldwide. As a truly global manufacturing organisation, product innovation, excellent levels of customer service and good people are fundamental to their future success.

This market leader now seeks to recruit a commercially astute Field Service Manager to oversee their dental service operation in the UK. The successful applicant will be responsible for:

• Managing a team of field‑based Dental Service Engineers
• Building and nurturing relationships with key customers, regularly attending meetings and providing customer care
• Ensuring the delivery of KPIs, including resource utilisation, PPM delivery, team and customer satisfaction and financial delivery within set budgets
• Driving growth and development of all service revenues throughout their operation in the UK

Strategic thinkers with a proven track record in service management, you will bring with you the necessary commercial skills and business flair required to succeed in this demanding and exciting role. Utilizing this organisation’s excellent reputation for providing quality products and its “brand‑leading” status, you will foster key relationships with customers, support and motivate your team of Dental Service Engineers, look to develop new revenue streams and increase market share throughout a broad product portfolio offering the latest cutting‑edge solutions in medical systems technology.

While experience in the dental, medical, laboratory or scientific market sectors would hold significant advantages, applications are welcome from individuals from a wide range of high‑value capital equipment backgrounds and industry sectors. The key requirement is a successful track record in the growth of a service‑based operation or organisation.

In return for your endeavour, the successful applicant will benefit from first‑class industry recognised training and a comprehensive remuneration package, including a competitive basic salary, bonus scheme, generous company car or car allowance scheme, contributory pension scheme and private health cover.