Supervisor, Retail, Customer Service Rep

Every exceptional customer moment starts with our people At TFG London, we believe that its our team who bring our house of brands to life. All our colleagues across Hobbs, Phase Eight, Whistles, and Inside Story play a vital role in our success story and that story is only getting more exciting! We are looking for a Supervisor to join our fashion brand Phase Eight, in Meadowhall.

As Supervisor you will act as a brand ambassador to promote and deliver an outstanding customer experience. You will meet our customers every day and we need you to help them find that perfect outfit, from head to toe!

Your role in store is a pivotal one and you will use your experience to support our Style Advisors as they grow their own knowledge and experience as well as assisting the Assistant Manager and/or the Manager in the commercial aspects of running a successful store or concession. What you'll do Greet, assist, and sell with the aim of building multiple sales and championing our premium products Maintain a commercial approach to the role and operations, handling transactions accurately, with care and attention whilst anticipating future opportunities to keep our customers engaged Assist in all tasks to ensure the smooth of the store whilst promoting our brand and products and position us as a dependable shopping destination Who you'll be Engaging with excellent communication skills and flourish in a customer-facing environment.

Focused and take pride in the work you do with our customers. Ideally experienced in a retail environment and demonstrate your ability to build that relationship with the customer to understand her needs and provide the fantastic outfit she is looking for. What's in it for you? Its not all about what you can do for us, we will give you the tools, the support, and the time to develop your career in the direction you want to go.

Alongside that, we have some great benefits which include:
Free clothing allowance 70% off staff discount Up to 34 days holiday entitlement Financial and Wellbeing support Enhanced Maternity package Virtual GP service - 24/7 Plus much more! This is a 12 hour contract with shifts that may cover weekdays and weekends.

If you want to join us and create moments that matter, wed love to hear from you.