Beauty Advisor; Client and Operations; Meadowhall

Position: Beauty Advisor (Client Experience and Operations) - Meadowhall Future Opportunities
Beauty Advisor (Client Experience and Operations) - Meadowhall, Sheffield Future Opportunities

Beauty Advisor (Client Experience and Operations) - Meadowhall, Sheffield Future Opportunities

Profile

At SEPHORA UK, beauty isn’t just what we sell - it’s who we are. It’s the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we’ve always pushed boundaries through creativity, innovation, and inclusivity.

Today, with nearly 500 iconic brands and our own SEPHORA Collection, we’re redefining the future of prestige beauty as we continue our bold expansion across the UK. If you’re ready to bring passion, energy, and a love for immersive retail experiences to one of the world’s most dynamic beauty markets, this is your moment to shape what comes next.

The Opportunity

As a Client Experience Advisor, you'll play a key role in creating memorable experiences for every customer who visits our stores. Through genuine conversations and a warm, welcoming approach, you'll build meaningful connections, understand individual needs, and create an environment that keeps customers coming back.

From supporting customers on the shop floor to processing transactions, replenishing stock, maintaining store standards, and bringing exciting in-store events and promotions to life, you'll contribute to every aspect of the customer journey.

If you're passionate about people, thrive in a fast‑paced environment, and take pride in delivering exceptional service, you'll find endless opportunities to learn, grow, and make an impact at SEPHORA.

What you’ll be doing …

• Creating memorable customer experiences through genuine conversations and personalised service.
• Building strong relationships that encourage customer loyalty and repeat visits.
• Supporting store performance through excellent service and commercial awareness.
• Processing transactions accurately and maintaining efficient front‑of‑house operations.
• Receiving, organising, and replenishing stock to ensure products are available for customers.
• Maintaining store standards, presentation, and visual displays.
• Supporting store events, activations, and promotions.
• Working collaboratively with colleagues to achieve team goals.
• Contributing to a welcoming, inclusive environment where everyone feels valued.
• Supporting new store opening and operational activities where required.

What you’ll bring…

We're looking for people who are passionate about creating great experiences and helping others.

You may come from retail, hospitality, leisure, travel, customer service, healthcare, entertainment, or another people‑focused industry.

• Excellent communication and relationship‑building skills.
• Confidence engaging with people from all backgrounds.
• A positive attitude and willingness to learn.
• Strong organisation and attention to detail.