Assistant Spa Manager

Overview

Champneys Henlow is an award‑winning spa that has been a pioneer in health, beauty and wellbeing since 1925. We provide a range of products and treatments that renew mind, body and soul. We are looking for an Assistant Spa Manager to support the Spa Manager in the smooth running of the treatment department and to lead our teams in delivering high quality service.

• Support the Spa Manager in ensuring smooth operation of the treatment department.
• Provide professional management to staff in training, standards and sales targets.
• Keep guest schedules suitable and ensure the highest level of guest satisfaction.
• Assist in training staff to the highest standards and support them in meeting retail and treatment sales targets.
• Maintain high standards of presentation and cleanliness.

• Previous experience as a Senior Spa Therapist.
• Experience in managing people.
• NVQ 2 and 3 or equivalent.

• Health, Wellness and Wellbeing incentives.
• Digital fitness programmes.
• Nutrition guides and recipes.
• Self‑guided meditation.
• Wellbeing podcasts.
• Champneys experiences (overnight stay or ultimate spa day).
• App for schedules, timesheets, annual leave and other essentials.
• In‑house social media connecting our Champneys Family.
• Employee Assistance Programme with counselling, legal advice, shopping discounts and financial support.
• Motivating, rewarding and engaging colleague events.
• Discounted stays for you, friends and family at our properties.
• Complimentary Spa Day on completion of probationary period.
• 50% discount on all Champneys products.
• Great discounts on partner products Elemis and Clarins.
• Discounted membership to our health clubs.
• Merlin Entertainments Attraction.
• Introduce a friend incentive.
• Long Service celebrations.
• Free parking (Hotels and Resorts only).
• Professional Uniform.

Mid‑Senior level

Full‑time

Management and Manufacturing

Wellness and Fitness Services