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SAP Business Partner

Job in Sherbrooke, Province de Québec, Canada
Listing for: BRP
Full Time position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    Data Analyst
  • Business
    Data Analyst
Job Description & How to Apply Below
JOB DESCRIPTION

The SAP Business Partner Order to Cash is responsible for leading the deployment and evolution of the solution within the assigned business area and plays a key role by acting as the single-point-of-contact between the end users and the Center of Excellence. Continuously analyses how the changes will impact the business area and leads the necessary actions to adapt and optimize business processes to drive improvements and ensure their sustainability over time.

Leads the business requirements development and provides proper communication and training material to the end users on changes. Recognized for his/her in-depth experience and knowledge of the business domain and its processes and work in collaboration with the Center of Excellence to bring best practices forward in the business area.

YOU’LL HAVE THE OPPORTUNITY TO:

During the project's activities

  • Take ownership of Business ecosystem insights linked to deployed processes/features

  • Takes ownership of the processes/features that will be deployed

  • Participate in testing activities: solution and transactions

  • Develop, improve training & reference material

  • Deliver end users training and coaching prior to deployment/release

  • In collaboration with the ambassador, participates in the impacts analysis (current processes, roles, tools and structure) and future state communication to the business

  • In collaboration with the ambassador, support business readiness

  • Participate actively in SAP BPs community activities & training

  • Manage role/profile assignments Approval

  • During Hypercare phase

  • Active member of the Business support team based on defined roles and responsibilities

  • Support end-users questions or concerns

  • Log, prioritizes & manage priorities issues & defects

  • Ensure priorities review with Business coordinator and CoE team

  • Communicates status and impacts related to fixes and improvements

  • Fixes integrated testing (and/or coordinate with SME)

  • Create security provisioning request

  • Reinforce end-users training concepts and solution usage

  • Sustainment - Business integration

  • Act as the Single-point-of-contact (SPOC) for managers / end users within assigned business area

  • Refers to the BPL/Ambassador when more advanced expertise is required or the requested changes are significant.

  • End-user training when new features are deployed

  • Onboard new employees in their business area on processes and system

  • Maintain security end-user list for assigned business area

  • Work with business processes leads to establish continuous improvement goals

  • Small Improvements and Fixes integrated testing (and/or coordinate with SME)

  • Improve, and maintain training & reference material library to ensure sustainment

  • Analyse and interpret data to propose recommendations & improvements

  • Brings best practices within assigned business area to gain efficiency, improve value and lean processes, by:

    attending community calls and/or leadership governance

    suggesting improvements and processes updates

    providing input to communications, policies, and strategies

    releasing best practice guidelines and keep an eye out on trends and new features

  • YOU’LL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES:

  • Bachelor’s degree in business administration, information technology or any relevant disciplines related to business. Master’s degree is an asset.

  • Holds from 2 to 3 years of experience in the discipline related to the business area. Experience in business analysis, process improvements, project management are a plus.

  • Strong interest and curiosity for technology-based solutions and knowledge of SAP/S4/Hana are highly valuable assets

  • Versed in Microsoft environment & SQL

  • Strong communication skills and being ability to clearly articulate messages to various audiences

  • Leadership skills and ability to influence, inspire and encourage colleagues and rally others towards a common goal

  • Team player with the ability to establish and maintain strong relationships

  • Embrace change and ability to role-model desired to-be behaviors

  • Ability to plan tactics, set priorities and perform tasks in a fast-paced environment.

  • Creative and ability to think out-of-the-box

  • Strong business acumen

  • Fluency in spoken and written French and…

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