Lead Pharmacy Technician Clinical Services

Position: Lead Pharmacy Technician for Clinical Services

Job summary

The postholder will lead and manage the clinical pharmacy technician and technical officer services across the Shrewsbury and Telford Hospitals NHS Trust, overseeing both medicines management and dispensary operations. They will ensure safe, effective, and efficient delivery of services including medicines reconciliation, assessment of patients' own medicines, dispensing, patient counselling, and coordination of medicine supply.

A key part of the role is to provide proactive, patient-focused clinical pharmacy support, promoting safe, effective, and cost-efficient drug use to improve patient flow and continuity of care. The postholder will lead, develop, and support clinical pharmacy technicians and associated staff, managing induction, training, appraisal, and performance to maintain high service standards.

They will champion quality improvement, patient safety, and clinical governance, contributing to audit, research, and adherence to Trust, GPhC, and CQC standards. Working closely with senior pharmacy leaders, the postholder will drive the ongoing development of medicines management and dispensary services, ensuring they remain responsive and high performing.

In this leadership role, the postholder will act as a role model, ensuring professional, accurate, and efficient practice, and supporting a high-quality service aligned with Trust values.

Main duties of the job

To deliver and maintain an efficient ward-based service to ensure the accurate and timely supply of medicines. This service will include:

• Accurate medicines reconciliation
• Interpretation of medical notes where necessary
• Assessment of patients' own drugs
• Manages the technical work of the Dispensary at RSH and supports the Senior Pharmacy Technician for Dispensary at PRH
• Ensures the efficient and prompt supply of patient labelled medicines to the wards, clinics, departments and outpatients.
• Co-operating with other members of staff in providing an efficient pharmaceutical service

Be responsible for the operational management of the pharmacy technician and assistant technical officers services supporting the delivery of patient focused high quality clinical care.

Ensure any quality management systems linked to pharmacy clinical services are adhered to and are kept current always encompassing best practice and support clinical governance within the care group.

To be responsible for the management, supervision, co‑ordination and development of the technical workforce within the medicines management and dispensary technical teams across both sites. This includes recruitment, evaluation of work, identification of training needs, appraisal and continuing professional development (CPD).

About us

Our Pharmacy vision is:

To provide a responsive and integrated Pharmacy service that gives outstanding patient centred care and is underpinned by a culture of innovation, safety and compassion

We're looking for people who want to help us achieve this vision, who will help us make a difference.

What can SaTH Pharmacy offer you?

• Patient focused service
• Supportive and friendly team
• Opportunities for personal development
• A department open to new ways of working

What can SaTH offer you?

• To be part of a trust embarking on a transformational journey
• A supportive environment to enable further development of your career and your skills.
• A developing trust with recent substantial financial investment to develop the facilities and services.
• Access to our Leadership Academy

We believe in ensuring our patients have a positive experience of care.

Join the team and help us to create the best possible outcomes for our patients.

Details

Date posted: 29 December 2025

Pay scheme:
Agenda for change

Band:
Band 7

Salary: £47,810 to £54,710 a year per annum/pro rata

Contract:

Permanent

Working pattern:
Full-time, Part-time, Job share, Flexible working

Reference number: 223-LPT-956

Job locations

Pharmacy Department, The Royal Shrewsbury Hospital

Mytton Oak Road

Shrewsbury

SY3 8XQ

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification Attainment Essential

• NVQ Level 3/ BTEC in Pharmacy Services or equivalent nationally recognised qualification
• Current registration with the GPhC as a Pharmacy Technician
• Mandatory CPD to maintain fitness to practice
• Accredited Checking Technician
• Extensive experience within secondary care with demonstrable knowledge to at least diploma level

Desirable

• Experience in writing policies /guidelines
• High level of knowledge in the risks and precautions involved in the supply of medications against prescriptions, requisitions, and purchase orders.

Experience Essential

• Experience of staff and line management
• Good communication and interpersonal skills - ability to communicate technical IT concepts to non- technical staff at all levels.

Desirable

• An ability to assess and interpret complicated and conflicting information which may require a high level of negotiation and communication skills to cope with highly complex &…