Human Resources Administrator

We’re looking for a highly organised, proactive HR Administrator to join our busy and supportive HR team at New Reflexions. This is a varied, hands‑on role where no two days are the same – perfect for someone who enjoys structure, accuracy, and being right at the heart of people processes. You’ll provide high‑quality administrative support to the Head of HR and HR Business Partner, ensuring HR records, systems, and processes are accurate, compliant, and delivered to a high standard.

Working in a regulated care and education environment, attention to detail and confidentiality are absolutely key.

• Provide administration support to Head of HR and HR Business Partner.
• Maintain accurate and compliant employee records, ensuring data protection standards are always met.
• Support managers with probation processes by issuing reminders, tracking progress, and preparing confirmation in post (CIP) letters.
• Monitor the HR mailbox, responding to queries and escalating where appropriate.
• Process employee leavers.
• Carry out annual driving licence checks and upload manager car insurance details.
• Coordinate  issue during induction.
• Support PVG/DBS applications, monitoring, renewals, and overseas checks.
• Assist with onboarding files during busy periods or holiday cover.
• Complete employment references for former employees.
• Endorse Social Care Wales applications where required.
• Conduct exit interviews (telephone or face‑to‑face) and share themes with HR Management.
• Take accurate meeting notes and circulate them.
• Log appraisals.
• Monitor visa expiry dates and alert the HR Business Partner.
• Track HCPC and Social Care Wales registrations.
• Support file compliance for employees moving to bank, sabbaticals, or career breaks.
• Assist with HR data cleansing and audits.
• Provide holiday cover for reception when required.
• Is an excellent organiser, able to prioritise multiple tasks and work to deadlines.
• Works confidently on their own initiative, with a structured and methodical approach.
• Has strong attention to detail and is comfortable working with data and records.
• Builds positive working relationships and communicates effectively at all levels.
• Values confidentiality, professionalism, and accuracy.
• Is confident using Microsoft Office (Word, Excel, PowerPoint).
• Has excellent written and verbal communication skills.>
• Previous HR or administrative experience in a regulated environment (care, education, health, or similar) would be an advantage, but what matters most is your attitude, reliability, and willingness to learn.