Parts Sales Coordinator

Parts Sales Coordinator

Telford

Permanent

£25,000 - £28,000 + commission (£4,000 - £10,000 OTE)

Monday - Friday 37.5 hours per week - hybrid working available.

Are you an experienced sales professional with a passion for delivering exceptional customer service? Our client is looking for a Parts Sales Coordinator to join their dynamic and growing team. This role offers the opportunity to work in a fast‑paced environment where your skills and initiative will make a real impact. Based their Telford headquarters with the option for hybrid working, you'll play a key role in supporting customers and driving sales growth.

• Manage enquiries from new and existing customers, preparing quotations and processing orders.
• Advise customers on spare parts, pricing, availability, and the full product range.
• Convert quotations into confirmed sales through proactive engagement.
• Seek out new customers to expand sales opportunities.
• Administer key accounts and maintain accurate records.
• Continuously improve customer service, quoting, and order processing efficiency.
• Adapt to additional responsibilities as the department grows.

• Minimum 3 years' experience in a similar sales and customer service role.
• Strong communication skills, both verbal and written, with the ability to engage at all levels.
• Proficient in Microsoft Office and highly organised with excellent time management.
• Demonstrated ability to deliver persuasive sales pitches and manage the sales process effectively.
• Self‑motivated, detail‑oriented, and able to work under pressure.
• Positive attitude and openness to feedback for continuous improvement.
• Desirable:
  Knowledge of manufacturing or engineering sectors, and experience with CRM or Opera systems.

Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier‑free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.

We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won't be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.

DE26790