Senior Tools Software Engineer

Croud, The Chancery, Abbey Lawn, Shrewsbury, SY2 5DE
, Shropshire, England, United Kingdom

Croud is a global, full service digital marketing agency with a unique business model that helps businesses drive sustainable growth in the new world of marketing. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW.

At Croud, we unlock potential by elevating our people, clients, and communities within a rapidly advancing and complex economy. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities.

Our culture is strategically driven and inspired by a shared long-term vision. It is collaborative and connected, with a focus on continuous learning and mutual support.

We are energised by future thinking, driving innovation to achieve better outcomes. We are instinctively generous, actively including and empowering our people. Above all, we are purpose-driven, committed to positively impacting our people, the planet, and our global communities.

We are investing in cutting-edge products that leverage marketing data to deliver unparalleled client performance. This strategic role is part of the Croud Engineering team, working alongside the Data Engineering and Platform teams, and reporting to the Director of Engineering.

Our team has a track record of delivering innovative solutions, such as SEO.max—a serverless, scalable GCP microservices-based tool that integrates multiple data sources, custom algorithms, and Large Language Models (LLMs) to benchmark client website performance through advanced data analysis and industry best practices.

As a Senior Tools Software Engineer, you will spearhead the development of internal tools and automation that drive revenue opportunities, support the productionisation of cutting-edge solutions, and promote engineering excellence across the organisation.

Croud is committed to innovation and excellence in engineering, delivering tools that drive business value and client success. As a Senior Tools Software Engineer, you’ll play a pivotal role in shaping the future of our technology and its impact on our clients.

• Deliver revenue-generating software solutions aligned with the engineering roadmap, working closely with the Director of Engineering, Lead Engineers, and other stakeholders.
• Support the Lead Engineers in delivering robust software, including factors such as solution design, dependency planning, infrastructure setup, testing, QA, monitoring, and maintenance.
• Ensure deployed tools remain up-to-date with changing requirements, third-party API updates, and user feedback through continuous maintenance and bug fixes, as prioritised by the collective team.
• Develop new features and upgrades to enhance the performance and utility of existing tools.
• Uphold robust engineering practices, ensuring tools and services meet consistent quality standards while maintaining cost efficiency and compliance.
• Communicate effectively with team stakeholders, ensuring expectations are met.

• Proficiency in Python programming (3.12+), including scalable, maintainable, and test-driven development (TDD).
• Strong experience in applications/system design, deployment, and maintenance on cloud platforms (Croud develops on both Google Cloud Platform and AWS
  ).
• Solid understanding of CI/CD pipelines (e.g.,
  Git Hub Actions
  ) and containerization tools like Docker
  .
• Expertise in secure software development and adherence to best practices (e.g., SOLID principles).
• Hands‑on experience with Python frameworks for building RESTful APIs, such as Django/DRF or FastAPI
  .
• Clear and effective communication skills tailored to technical and non-technical audiences.

• Experience with Generative AI and LLMs for delivering advanced solutions
• Familiarity with diverse database types (SQL, No
  
  SQL, graph, document, etc.) and selecting the right fit for specific use cases
• Knowledge of infrastructure automation using tools like Terraform, Cloud Formation,…