Commercial Enablement & CRM Partner

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

About

Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

Commercial

Enablement & CRM Partner Overview

The Commercial Enablement & CRM Partner connects commercial priorities with the processes, CRM capabilities, and enablement sellers need to execute effectively. Working across Sales, Marketing, Revenue Operations, Revenue Enablement, Analytics, and Salesforce teams, this role leads CRM adoption, governance, business readiness, and continuous improvement to maximize CRM investments, simplify seller workflows, and improve sales execution across the U.S. HVAC & Enterprise OEM, U.S. Wholesale, U.S. Cold Chain OEM & End User, and Canada sales teams.

As

a Commercial Enablement & CRM Partner, You WillCRM Adoption & Enablement

• Develop CRM adoption, training, and support strategies that improve Salesforce utilization and seller productivity.
• Lead change management for new processes, capabilities, and technology enhancements.
• Gather seller feedback and partner with Revenue Enablement to embed CRM best practices into onboarding and ongoing development.

CRM Governance

• Maintain CRM governance standards, business rules, process documentation, and data requirements.
• Improve data quality, process adherence, and reporting readiness in partnership with Analytics and Salesforce teams.
• Track CRM adoption, data quality, process adherence, seller productivity, workflow efficiency, and business-impact measures to demonstrate value and prioritize continuous improvement.

Business Transformation

• Lead business-side deployment of CRM enhancements, system migrations, and AI-enabled selling capabilities.
• Develop and support prioritization of business requirements, partnering with Enterprise Salesforce teams on solution design, technical delivery, and platform strategy.
• Coordinate UAT, release readiness, communications, rollout, post-launch adoption, and value realization for new CRM capabilities.

Commercial Execution & Collaboration

• Translate commercial priorities, seller feedback, and performance insights into actionable CRM and process improvement priorities.
• Partner with sales leaders to strengthen pipeline governance, opportunity management, and sales process discipline.
• Simplify seller workflows and use performance insights to identify opportunities that improve commercial effectiveness.
• Ensure CRM workflows, opportunity management practices, and sales processes reinforce established commercial methodologies and ways of working.
• Establish structured seller and sales-leader feedback loops to identify workflow friction, adoption barriers, and improvement opportunities, translating insights into CRM and commercial process priorities.

Required Education, Experience, & Skills

• Bachelor's degree in Business, Marketing,…