Core Banking Operations Business Process Analyst; Financial Services Senior Consultant, TC

Core Banking Operations Business Process Analyst (Financial Services) Senior Consultant, TC

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Requisition

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

We are the only professional services organisation who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services Consulting and you will work with multi‑disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including banking and capital markets, insurance, and wealth & asset management, we provide integrated consulting, assurance, tax, and transaction services.

EY’s consulting professionals bring a wealth of experience in working with major financial institutions to align their operating model and infrastructure to business strategy. We assemble the right multi‑disciplinary teams, use consistent and proven global methodologies and tools, and draw on the full breadth of EY’s global network, to deliver value and trusted advice to the clients.

Our key service offerings cover business and technology strategy & transformation, customer and distribution effectiveness, operations, shared services / outsourcing support, performance management, program advisory, enterprise intelligence, risk management and regulatory change.

As a Core Banking Business Process Analyst, you will be responsible for analysing and optimising core banking processes for our clients in the banking industry. You will work closely with business stakeholders, IT teams, and subject‑matter experts to understand existing processes, identify areas for improvement, and implement effective solutions. Your key responsibilities include but are not limited to:

• Process Analysis and Improvement:
• Collaborate with clients' stakeholders to understand their core banking processes, pain points, and goals.
• Conduct thorough analyses of existing processes, identify inefficiencies, and propose process improvement opportunities.
• Apply business process modelling techniques to document as‑is and to‑be processes, including process flows, business rules, and key performance indicators (KPIs).
• Work closely with business stakeholders and subject‑matter experts to define and prioritise process improvement initiatives.
• Requirements Gathering and Documentation:
• Conduct workshops and interviews to gather business requirements and capture detailed process specifications.
• Document business and functional requirements, process diagrams, use cases, and other relevant artefacts.
• Collaborate with IT teams to ensure accurate translation of business requirements into technical specifications.
• Maintain clear and concise documentation throughout the project lifecycle.
• Stakeholder
  
  Collaboration:
• Engage with various stakeholders, including business users, IT teams, and senior management, to foster collaboration and ensure alignment of process improvement initiatives.
• Facilitate meetings, workshops, and presentations to communicate project updates, gather feedback, and gain buy‑in for proposed solutions.
• Act as a trusted advisor, providing insights and guidance on industry best practices and trends related to core banking business processes.
• Solution Design and Implementation:
• Work with IT teams to design and implement process automation solutions, leveraging industry‑leading technologies and tools.
• Collaborate with developers and system analysts to ensure the successful integration of process improvements into core banking systems.
• Define and execute comprehensive test plans to validate the accuracy and effectiveness of implemented process changes.
• Provide training and support to end‑users to ensure smooth adoption of new processes and systems.
• Continuous Improvement and Performance Monitoring:
• Monitor and measure the performance of optimised core banking…