Regional Logistics Specialist Japanese speaking

Responsibilities

• Manage end-to-end import/export and cross-border shipments for second-hand luxury goods.
• Coordinate shipments for items sold via weekly global online auctions.
• Liaise with logistics partners, couriers, customs brokers, and regional teams to ensure timely and accurate deliveries.
• Monitor shipment progress, resolve delays, and troubleshoot issues with branches and customers.
• Review and streamline logistics workflows across Singapore, Japan, and Southeast Asia.
• Standardize shipping procedures to enhance consistency and operational efficiency.
• Analyze shipping costs and assist in negotiating improved rates with logistics partners.
• Recommend practical improvements to support daily operations and regional alignment.
• Collaborate with Japan HQ and SEA branches on auction preparation and post-auction shipment planning.
• Support new or expanding branches by sharing best practices and training staff on logistics procedures.
• Maintain accurate shipping address and customer data across branches.
• Assist in consolidating or simplifying logistics-related systems or databases.
• Coordinate with IT teams or vendors to resolve system issues or implement workflow enhancements.
• Update and maintain documentation for logistics processes and system usage.

• Minimum 5 years’ experience in logistics, shipping, or supply chain coordination; cross-border experience preferred.
• Strong knowledge of import/export regulations, customs procedures, and international shipping documentation.
• Proficiency in Japanese and Chinese languages for liaising with Japanese and Chinese speaking clients and stakeholders.
• Experience using logistics systems or order management tools.
• Strong coordination, analytical, and problem‑solving skills.
• Experience handling high‑value or luxury products is an added advantage.
• Exposure to system migration, data consolidation, or workflow standardization is an added advantage.
• Background in e‑commerce, retail logistics, or auction operations is an added advantage.

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