Tenant Liaison Officer

Tenant Liaison Officer

Coventry

Salary: £27,000 per annum

Key Benefits

• Basic salary of £27,000 per annum
• Company car allowance £3,000
• 32 days annual leave including bank holidays
• Enhanced company pension scheme
• Company laptop and phone
• 8am to 5pm Monday to Thursday and 8am to 4.30pm on Friday (1 hour lunch break)

Role & Responsibilities

• Support and consult with residents regarding works to their homes
• Work with vulnerable tenants accommodating any additional needs they may have
• Log and record data ensuring polies are procedures are followed in line with GDPR.
• Carry out site walks and inform tenants of any alterations and problems on site both face to face and via email
• Work includes installation of air source heat pumps(heating), and EWI works
• Ensure a smooth process for tenants throughout work being undertaken
• Attend consultation events and answer questions
• Carry out resident inductions including scope of works, condition surveys and evidence photos

About the Company

• Leading retrofit / social housing contractor
• Approved contractors on several frameworks in the Northwest
• Opportunities for career growth and development

Required Knowledge & Experience

• Minimum 3 years' experience working as a tenant liaison office / resident liaison officer
• Full UK driving license.
• CSCS card

Application Process

• To apply, submit your CV online.
• Only suitable candidates will be contacted (response expected within 7 days if selected).
• TSR is committed to equal opportunities and confidentiality.

For further details or questions, let me know!

Applications

If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV.

Due to the vast number of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected.

TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence.